Product Manager

The Product Manager drives the strategy, development, delivery, and continuous improvement of assigned energy solutions. The role identifies customer and business needs, defines product direction and priorities, and leads cross-functional teams throughout the product lifecycle to deliver measurable customer and business value. Working closely with internal and external partners, the Product Manager ensures solutions are customer-centric, operationally viable, compliant, and aligned with business objectives while driving product adoption, customer satisfaction, and business performance.

Roles and Responsibilities:

1.Product Strategy and Direction

•Define and continuously evolve the vision, strategy, roadmap, and value proposition for the assigned energy solutions.

•Translate business goals into actionable product initiatives and measurable outcomes.

•Continuously assess customer needs, market trends, and emerging technologies to identify opportunities for product growth and innovation.

•Drive strategic prioritization of product initiatives based on customer value, business impact, technical feasibility, and operational viability.

2.Product Delivery and Cross-Functional Leadership

•Lead the end-to-end execution and market rollout of assigned energy solutions.

•Translate product strategy into prioritized roadmaps, implementation plans, product requirements, user stories, and measurable outcomes.

•Partner closely with CRS segments and enablers, ICT, Networks, Regulatory, and others to ensure a seamless end-to-end solution delivery.

•Drive cross-functional alignment and effectively manage dependencies, risks, trade-offs, and resource constraints.

•Act as the primary product advocate and ensure alignment among customer needs, business objectives, and technical execution.

3.Product Performance and Growth

•Monitor product performance using operational, customer, financial, and adoption metrics.

•Analyze usage trends, customer feedback, market developments and operational data to identify improvement opportunities.

•Develop and present performance reports, business insights, and recommendations to leadership and stakeholders.

•Drive initiatives that increase product awareness, adoption, utilization, customer satisfaction, operational efficiency, and business value.

•Continuously evaluate product-market fit and recommend enhancements or strategic pivots when necessary.

4.Product Operations and Reliability

•Partner with CRS segments and enablers, ICT, Networks, and other organizations to ensure the operational health, reliability, and scalability of assigned energy solution.

•Monitor service performance, customer experience indicators, and operational risks across the product lifecycle.

•Lead root-cause analysis and continuous improvement efforts for recurring product or operational issues.

•Ensure appropriate governance, risk management, compliance, and operational readiness processes are maintained.

•Support the successful transition of new product capabilities into sustainable business operations.

5.Stakeholder Engagement, Advocacy, & Communication

•Build strong relationships with internal and external stakeholders, including regulators, technology partners, customers, and industry groups.

•Represent the product in executive discussions, portfolio reviews, governance forums, and industry engagements.

•Communicate product vision, strategy, roadmap, priorities, risks, and performance to stakeholders at all levels.

•Support regulatory, industry, and innovation initiatives by providing product expertise and data-driven insights.

•Champion the adoption of product enhancements and new capabilities through effective change management and stakeholder engagement.

Job Requirements:

•Bachelor's degree in Engineering, Business Management, Information Technology, Economics, Marketing, or related fields.

•Relevant graduate studies, product or project management certifications, or equivalent professional qualifications are an advantage.

•At least 5 years of experience developing and managing customer-centric products, preferably in the fields of energy and digital solutions.

•Proven success leading cross-functional teams and influencing stakeholders across technical, operational, and business functions.

•Strong foundational knowledge in Smart Grid technologies, Advanced Metering Infrastructure (AMI), Renewable Energy, E-Mobility, or digital energy solutions is highly preferred.

•Analytical, strategic, adaptable with strong business acumen, problem-solving, critical thinking, data-driven decision-making, and execution skills.

•Excellent communicator and able to communicate effectively at all levels of the organization, including C-Level executives