Ensures that all Business Processes are documented in the same format/structure, presented in an easily digestible format, and are readily available to all users.
Reviews current documentation and best practices.
Highlight gaps and agree on the next steps/timings to document all Business Processes.
Agrees on format and structure for all Business Process Documentation.
Pilot/Road Test documentation with end-users to ensure information is fit for purpose.
Supports new process/changes with as is and to be documentation.
Reviews and advice on resource requirements are necessary.
Other job-related activities that may be assigned from time to time.
Minimum Qualifications
Education – At least graduate with a Bachelor's Degree in IT, Computer Science, Engineering or any related course.
Related Work Experience - At least 1-1 year of experience as a Process Expert.
