JOB DESCRIPTION: Responsible for assisting the team in providing support to Portfolio Relationship Manager/s (PRM) by handling accounts day-to-day administrative requirements for a more efficient and timely delivery of service to clients.
Responsibilities
- Coordination and Monitoring
- Assist PRMs in handling daily administration of various transactions of institutional accounts.
- Receiving check contributions from clients and submitting the same for processing.
- Monitors and follows up with both BS&O and Investment Support Unit on current/pending transactions or instructions.
- Ensures that PRMs instructions or client transactions are routed to all concerned units for proper execution/ implementation.
- Ensures proper delivery and pick-up of clients documents.
- Monitors the timely portfolio reporting to clients.
- Coordinates with other units/staff on various administrative, clerical and referral matters.
- Coordinates with other departments/units to address clients complaints and queries.
- Fulfills and ensures timely and proper response to clients requests for information and other account-related services.
- Support
- Prepares transmittals/cover letters to clients.
- Assists in maintaining and updating client database.
- Prepares presentation materials for client calls and briefings
- Assists PRMs in handling transactions that may be assigned from time to time.
- Documentation
- Compiles and ensures completeness of new clients account opening documents prior to forwarding to internal teams
- Maintains Individual Correspondence files for all accounts
- Ensures proper filing of clients documents and correspondences.
Qualifications
- Analytic skills
- Skills in MS Office applications
- Must be detail-oriented, efficient and possess a high level of integrity. Has the ability to manage time and prioritize tasks effectively.
- Keen on details, effective communication skills, proficient in both oral and written communication, computer literate, team-based and result-based orientation, people management, organizational, and analytical process-based skills
- Adept in the needed MS Office systems, good interpersonal relationship, oral and written communication skills, service oriented
- Graduate of a 4 year Bachelor's/College Degree, preferably related to Economics, Finance, or Business.
- Willing to be assigned in Makati
