The Payroll Specialist is responsible for the end-to-end administration of multi-country payroll operations, ensuring high levels of accuracy, compliance, and efficiency. This role serves as a subject matter expert in regional government regulations, statutory benefits, and complex payroll calculations. By leveraging advanced payroll technology and cross-functional collaboration, the Specialist ensures that employees across diverse jurisdictions are paid accurately and on time while maintaining the integrity of organizational data.
Essential Responsibilities and Accountabilities
Payroll & Audit Management
- Multi-Country Processing: Manage and execute end-to-end payroll cycles for assigned countries across the region, ensuring compliance with local tax laws and labor regulations.
- Data Integrity Audit: Conduct comprehensive audits of employee records within the ADP Payroll System. This includes pulling comparative reports from UKG to validate the accuracy of information for new joiners, leavers, and active employee updates.
- Reporting: Generate and analyze payroll reports to ensure all data movements (promotions, job changes, and terminations) are accurately reflected before finalization.
- Compliance: Monitor and implement updates regarding government-mandated benefits and payroll tax requirements for all applicable jurisdictions.
Timekeeping & Stakeholder Support
- WFM System Management: Act as the primary point of contact for the Workforce Management (WFM) system. Pull attendance reports and assist employees and leadership with complex timekeeping needs and manual adjustments.
- Stakeholder Communication: Lead the communication of payroll rollouts, policy updates, and process changes to both the management team and the general employee population.
- Inquiry Resolution: Provide expert-level support to employees and managers regarding payroll discrepancies, tax inquiries, and statutory benefit concerns.
Competency Requirements
- End-to-End Expertise: Mastery of the full payroll lifecycle, including pre-processing audits, calculation, statutory filing, and post-payroll reconciliation.
- Regulatory Knowledge: Deep understanding of regional government regulations concerning payroll, taxation, and employee benefits.
- Communication Skills: Strong interpersonal and professional communication skills, with the ability to explain complex payroll concepts to diverse stakeholders.
- Technical Proficiency: Advanced skills in Microsoft Excel and experience navigating global payroll platforms like ADP, UKG, and WFM systems.
- Analytical Thinking: High attention to detail with the ability to identify variances and reconcile data across multiple software platforms.
Educational & Experience Requirements
- Experience: Minimum of 3–5 years of experience in regional or multi-country payroll processing and timekeeping administration.
- Education: Bachelor's degree in Business Administration, Finance, Human Resources, or a related field preferred.
- Certification: Certified Payroll Professional (CPP) or equivalent regional certification is a plus.
