Operations Manager

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:

➢ Oversee daily operations across Product, Project, IT, and Accounting functions

➢ Ensure alignment of processes and initiatives with overall business goals

➢ Monitor operational performance and identify areas for improvement

➢ Coordinate cross-functional projects to ensure timely and efficient delivery

➢ Work with IT teams to support system implementation, maintenance, and optimization

➢ Collaborate with Accounting to ensure accuracy in financial processes and reporting

➢ Develop and implement operational policies and procedures

➢ Manage resources, timelines, and priorities across multiple functions

➢ Support continuous improvement initiatives to enhance efficiency and productivity

➢ Facilitate communication and collaboration among departments

SKILLS AND QUALIFICATIONS

➢ Graduate with a bachelor's degree in Business Administration, Operations Management, Finance, Information Technology, or a related field.

➢ Proven experience managing cross-functional teams (Product, Project, IT, or Accounting)

➢ Strong understanding of business operations, financial processes, and systems management

➢ Experience in project management and process improvement initiatives

➢ Excellent leadership, organizational, and problem-solving skills

Strong communication and stakeholder management abilities

➢ Ability to work in a fast-paced, dynamic environment

Experience (number of years and type of experience)

➢ Minimum of 5 years experience in operations management, preferably in retail and/or B2B environments.

Technical or specific skills (e.g., technical, computer)

➢ Excellent written and verbal communication skills; stakeholder management, and executive presentation skills.

➢ Close attention to detail with the ability to balance tactical execution and strategic thinking.

➢ Ability to perform intermediate-level mathematics, such as calculating percentages.

➢ Proven, excellent communication skills, meeting organization, and management.