Operations Manager

The Operations Manager will oversee the end-to-end operations of our online grocery business - inventory management, product availability, order fulfillment, logistics coordination, and online store performance.

• Manage daily operations of the online grocery platform.
• Oversee website updates, product listings, and product display quality.
• Review pricing and monitor product margins.
• Monitor inventory levels for fresh, frozen, and dry goods/conduct monthly inventory counts
• Manage purchasing and replenishment of products.
• Source new products and suppliers.
• Monitor daily order processing and delivery fulfillment.
• Supervise logistics operations, including customer service, drivers, trucks, and motorcycle riders.
• Coordinate and review social media content and marketing campaigns.
• Recruit, train, and supervise operational staff.

• Background in hotel, restaurant, catering, or food-service operations.
• Experience in food processing, food retail, warehousing, or distribution.
• Experience managing commissaries, cold storage facilities, or food inventories.
• Experience in e-commerce, online grocery/retail operations.
• Knowledge of inventory management, purchasing, and logistics.
• Experience supervising teams and managing operational processes.
• Familiarity with digital marketing, social media campaigns, and online merchandising.
• With 5+ years in food retail, food service, commissary, warehouse, e-commerce, or related operational management roles, with at least 2 years in a supervisory or managerial capacity.