General Sales and Operations Manager

Key Responsibilities

Lead and standardize retail operations across all branches.

Ensure compliance with company policies, financing procedures, regulatory

requirements, and internal controls.

Strengthen inventory, asset, cash, documentation, and motorcycle release controls.

Monitor branch performance, customer service, complaints, audit findings, manpower

productivity, and operational risks.

Lead branch openings, stabilization, corrective action plans, process improvements, and

business continuity initiatives.

Support the proper execution of approved sales and marketing programs.

Coordinate with Sales, Credit and Collection, Finance, HR, Audit, Inventory, Logistics,

Marketing, Service Operations, and IT.

Provide executive management with regular operational reports and recommendations.

Qualifications

Bachelor's degree in any Business or Engineering course.

At least eight years of progressive experience in retail operations, dealership operations,

branch management, consumer financing, distribution, or a related field.

At least five years of management experience overseeing a large or geographically

dispersed branch network.

Experience managing at least 100 employees, directly or indirectly.

Strong experience managing regional, area, cluster, or branch leaders.

Proven background in compliance, audit management, inventory control, customer

service, risk management, and process improvement.

Experience in motorcycle, automotive, appliance, retail banking, consumer lending,

microfinance, or installment-financing operations is preferred.

Willing to travel extensively across the Visayas.

The ideal candidate is disciplined, analytical, customer-focused, and capable of translating

company strategies into consistent and compliant branch-level execution.