Operations Lead
Operations Lead
phoenix one knowledge solutions, inc.3-5 Years
- Posted 4 months ago
- Be among the first 10 applicants
Job Description
Qualifications And Skills
Oversee, monitor, and ensure smooth execution of all training-related activities.
Key Responsibilities
HR Department
Unit 602 Greenbelt Mansion Condominium
#106 Perea Street, Legaspi Village, Makati City
- Graduate of Computer Science, Information Technology, or Computer Engineering with Management courses.
- Proficient communication skills written and verbal (in English).
- 3-5 years of experience on training operations management.
- Proven experience managing corporate or technical training programs at scale.
- Strong understanding of digital learning tools.
- Excellent organizational, communication, and stakeholder management skills.
- Proficiency in any LMS platforms, MS office, AI tools, and project management tools.
- Leadership and team coordination.
- Willingness to learn and serve as a role model in delivering the work.
Oversee, monitor, and ensure smooth execution of all training-related activities.
Key Responsibilities
- Process Management: Design, implement, and refine operational workflows, policies, and procedures for efficiency and quality.
- Team Leadership: Guide, motivate, and develop operations staff, fostering a positive environment and achieving performance targets.
- Performance Monitoring: Track KPIs, analyze data for bottlenecks, generate reports, and present findings to leadership.
HR Department
Unit 602 Greenbelt Mansion Condominium
#106 Perea Street, Legaspi Village, Makati City
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Key Skills
About Company
Skills:
snowflake , Sql, Salesforce, Pendo, marketing automation platforms, AI agents, LLM-based tools, Claude
Skills:
Customer Success, Local or organic marketing, Reporting, and administrative coordination, AI tools for business or productivity, Discovery sales partnership or client-conversion calls, Executive Support, Business development, Scheduling, Invoicing, Healthcare operations, Billing and reporting, Client-facing communication, Business Operations
Skills:
Ms Office, Performance Tracking, Google Workspace, budget oversight, Data Analysis
Skills:
AI Tools, Custody Operations, Technology Automation, Process Improvement, investment operations, Fund Administration
Skills:
Ms Office, MS Access