Operations Analyst

3-5 Years

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Early Applicant

Job Description

Responsibilities And Duties

Collaborate closely with the Operations Analyst to review operational data, analyze trends, and
identify opportunities for process improvement across hotel operations
Participate in regular revenue management calls, providing operational insights and supporting
strategy discussions to optimize ADR, occupancy, and overall revenue performance
Support the development and implementation of best practices aimed at enhancing operational
efficiency across all hotel locations
Act as the primary liaison for General Managers, ensuring effective communication and alignment
with corporate objectives
Gather and consolidate feedback from hotel teams to uncover operational challenges and
recommend practical solutions
Provide regular performance updates and key metrics to General Managers to promote
transparency and accountability
Assist in the rollout of new operational initiatives, ensuring consistent implementation and adherence
to quality standards
Monitor and support brand compliance efforts, ensuring General Managers are well-informed on QA
standards and expectations
Track project timelines and deliverables to ensure timely execution and successful outcomes
Perform other duties as assigned by senior leadership

Qualifications

Minimum of 3 years of experience in operations, hospitality management, or a related role
Prior experience supporting multi-unit operations and working with corporate teams is preferred
Strong analytical capabilities with the ability to interpret operational data and identify actionable
insights
Excellent communication and interpersonal skills to foster effective collaboration across
departments and hotel locations
Highly organized, with the ability to manage multiple projects and shifting priorities in a fast-paced
environment
Proficiency in Microsoft Office Suite, particularly Excel, for data analysis and reporting