Network Operations Analyst – Testing & Escalation (L1)

Job Description

---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE---

POSITION TITLE: Network and Services Ops Associate

WORK SETUP: Hybrid

RESPONSIBILITIES:

• Manage the delivery of large-scale network infrastructure projects involving dark fiber, leased circuits, collocation space & power, inside plant fiber, IP Transit and Peering connectivity from inception through delivery. Ensure facilities are delivered on schedule and meet technical specifications.

• Assist upstream planning, design, and acquisition teams in developing infrastructure requirements, priorities, and delivery date expectations.

• Lead kickoff and regular project status meetings while keeping downstream teams at Google apprised of project including POP build and Transport system delivery. Manage exceptions and communicate issues and risks to the rest of the organization.

• Serve as primary vendor manager to ensure correct vendor deliveries for transport system and POP build based on signed contract. Escalate up vendor management chains as necessary if delivery timelines are at risk or inaccuracies are found on vendor deliverables.

• Perform test and turn up processes (w/ troubleshoot) for customer acceptance with vendors upon install completion

OTHERS:

Project Shift Schedule: Rotation

Project Rest Day: Rotation

Project/Team Location: Taguig Uptown Bonifacio Tower 2

Job Qualifications

SKILL AND QUALIFICATIONS:

• Network PMO Profile

• At least 2 years of relevant experience in Network PMO