Salary:PHP 30,000- PHP 35,000/ month
Job Description:
- Track and manage accounts receivable, ensuring aging amounts remain within targeted levels.
- Regularly check the status of submitted claims to ensure timely processing and payment.
- Resubmit claims for appeal as necessary, working to resolve any issues that may delay payment.
- Prepare and send out patient statements in a timely and accurate manner.
- Conduct patient collection phone calls, professionally addressing outstanding balances and negotiating payment arrangements.
- Respond to patient phone inquiries regarding their accounts, providing clear and helpful information.
- Accept phone payments from patients, ensuring accurate processing and record-keeping.
- Monitor Denial Trends and provide timely and accurate resolutions
- Handle complex denials and appeals
- Utilize different collection strategies to achieve optimum reimbursement on delinquent accounts.
- Follow team and/or clients proper procedures, policies, and methodologies as instructed.
- Performs other related duties as necessary or assigned
Minimum Qualifications:
- Must have at least 1 year of experience in a BPO or Call Center environment.
- Consultancy basis minimum of 6 months consultancy contract (subject for renewal)
- Experience with phone collections, particularly on US accounts, is desirable but not required.
- Previous experience in Medical Billing or Medical Collections is a plus but not mandatory.
- Knowledge of the US healthcare system, including Medicare, Medicaid, commercial payers, and contracted networks, is highly beneficial.
- Must possess excellent verbal and written English communication skills.
- Able to work from home with reliable internet and a backup connection.
Others:
- Equipment/ company computer is provided
