Medical Admin Support (Morning shift/Work from Home)

Join Our Team: Permanent Work-from-Home Opportunity!

My Online Staff is excited to offer a Permanent work-from-home position with an Australian morning shift, allowing you to enjoy your evenings. Join our non-toxic culture where your well-being is our priority.

With My Online Staff, You Accomplish More While Juggling Less!

My Online Staff is a leading outsourcing provider offering top-notch services to clients in Australia and New Zealand. We specialize in delivering efficient and cost-effective solutions across various industries, including construction and engineering. As we continue to expand, we are seeking a highly skilled and detail-oriented Executive Assistant to support our growing client base.

Why Choose Us

• Permanent Work from Home: Enjoy the flexibility and comfort of working from your own home.
• Australian Morning Shift: Perfect for those who prefer early hours and love having their evenings free.
• Non-Toxic Culture: Be part of a positive and respectful work environment.
• Supportive Team: Work with a team that supports your growth and success.
• No weekend work: Enjoy your weekends off to relax and recharge. Spend time with your family and loved ones.

Role Overview:

We're looking for a Virtual Practice Assistant / Medical Admin Support who can manage behind-the-scenes administrative, operational, and client coordination tasks. The goal is to ensure smooth day-to-day operations, efficient communication, and proper support for both practitioners and clients.

Importantly, this person should demonstrate strong initiative. Someone who doesn't just wait for instructions but can anticipate needs, take ownership of their tasks, and proactively help the business run efficiently.

Key Responsibilities:

• Respond to emails and voicemails promptly and professionally.
• Manage client diaries, appointments, and follow-ups.
• Assist with onboarding of new staff, including setup and 1:1 training.
• Handle files, reports, and forms via Google Chrome and Dropbox.
• Use and maintain practice management systems (Halaxy, Cliniko, OMS) for client and admin records.
• Perform bank reconciliations, basic invoicing, and support accounting tasks.
• Support general admin coordination for the business as needed.

Tools & Systems Mentioned:

Google Chrome | Dropbox | SMS Broadcast | Scribe | Halaxy | Cliniko | OMS | Accounting System (for reconciliations)

Ideal Background:

• Experience in an administrative or virtual support role within a medical or allied health practice.
• Familiar with medical terminology, confidentiality, and workflow in healthcare settings.
• Strong communication skills, organization, and attention to detail.
• Comfortable working with multiple online systems and cloud-based tools.

Work Setup:

• Remote – Philippines-based
• Full-time – 8 hours per day, Mondays to Fridays.

Please read: If you believe you're a great fit for this role, we'd love to learn more about you! Please complete this quick Personality Test - https://forms.gle/VYDzuwistq3prabj7

Only applicants who complete the test will be endorsed to the next stage of the hiring process. We look forward to your application. Thanks