Market Research & Marketing Insights Analyst

iSupport Worldwide, founded in 2006, is a US-owned Business Process Outsourcing (BPO) company headquartered in the Central Business District of Ortigas, Philippines. Specializing in building boutique teams for fast-growing companies and SMBs across various industries, iSupport Worldwide bridges gaps in traditional outsourcing by providing access to top-tier talent and dedicated offshore teams. Through a robust recruitment process, the company delivers cost efficiency of up to 70–75% savings while maintaining high performance and low attrition. Clients benefit from secure facilities, branded suites, and 24/7 operational support, enabling scalable and sustainable growth.

The Market Research & Marketing Insights Analyst will be responsible for conducting in-depth market research and transforming data into actionable insights that support both marketing and investment strategies. This role requires strong analytical capabilities, hands-on experience with data tools, and the ability to synthesize complex datasets into clear, strategic recommendations.

The position is full-time, onsite (Pasig City) and follows a night shift schedule.

• ExperienceMinimum of 8+ years in market research, marketing insights, investment research, or related analytical roles
• Market Research & InsightsProven ability to conduct comprehensive market research and translate findings into actionable business and marketing insights
• Analytical SkillsStrong capability to interpret complex datasets, identify trends, and support strategic decision-making for marketing and investment initiatives
• Google AnalyticsActive certification preferred (previous certification acceptable)
• Must have hands-on, day-to-day experience using Google Analytics
• Data Visualization (Non-Negotiable)Demonstrated expertise in building dashboards and visual reports using:
• Looker Studio (preferred)
• Power BI or Tableau (acceptable alternatives)
• Market & Customer Data FluencySkilled in utilizing:
• Web-based market research sources
• Multi-source customer data
• Analytical tools to derive trends and behavioral insights
• Data StorytellingAbility to convert complex data into clear, concise, and decision-ready narratives
• Communication SkillsExcellent English communication skills
• Strong proficiency in written structure, clarity, tone, and presentation
• EducationBachelor's degree in Marketing, Business Analytics, Economics, or a related field

• Work Setup: Onsite (Pasig City)
• Shift: Night Shift
• Salary: Up to PHP 160,000.00