IT Specialist
IT Specialist
philippine business for social progress- Posted 10 hours ago
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Job Description
Job Summary
Provides Technical Support to all ACCESS-TB employees
Duties And Responsibilities
Education : Bachelor's degree in Computer Science,Information Technology, or relatedprograms/courses
Experience : At least 1-2 years experience astechnical support
Other / Special Skills : Knowledge on NetSuite (ERP), Fortinet Management, Cisco Networking Devices, G-Suites, Windows Servers, Active Directory.
Area of Assignment: Citynet Central, Mandaluyong City
Contract Type: Project-Based (until December 31, 2026)
Provides Technical Support to all ACCESS-TB employees
Duties And Responsibilities
- Sets up and configures desktops, laptops, and printers
- Installs and configures computer software
- In charge of the installation, configuration, monitoring, andmaintenance of firewall and antivirus software
- In charge of the installation, configuration, monitoring, andmaintenance of Internet, LAN/WLAN, and servers
- Provides office application support
- Troubleshoots and resolves issues with hardware, software, and network
- Identifying hardware and software solutions
- Troubleshooting technical issues
- Diagnosing and repairing faults
- Resolving network issues
- Installing and configuring hardware and software
- Speaking to customers to quickly get to the root of their problem
- Providing timely and accurate customer feedback
- Talking customers through a series of actions to resolve a problem
- Following up with clients to ensure the problem is resolved
- Replacing or repairing the necessary parts
- Supporting the roll-out of new applications
- Providing support in the form of procedural documentation
- Managing multiple cases at one time
- Testing and evaluating new technologies
- Conducting electrical safety checks on equipment
Education : Bachelor's degree in Computer Science,Information Technology, or relatedprograms/courses
Experience : At least 1-2 years experience astechnical support
Other / Special Skills : Knowledge on NetSuite (ERP), Fortinet Management, Cisco Networking Devices, G-Suites, Windows Servers, Active Directory.
Area of Assignment: Citynet Central, Mandaluyong City
Contract Type: Project-Based (until December 31, 2026)
More Info
Key Skills
About Company
Skills:
Firewalls, Pfsense, Linux, Fortinet, virtualization, Windows Server, Tcp Ip, Routers, UDM pro, multi-layer switches, ESET or other antimalware solutions, Workspace environment for Google, network storage, endpoint environments, Vendor Management, routing protocol BGP, Inventory Management, Ubiquity products
Skills:
mobile device support , Cisco Voip, Microsoft Office, Wlan, DHCP, Incident Management, Nutanix, Lan, Microsoft Outlook, Cisco Catalyst 9300 switches, service request tracking, laptop deployment, Active Directory domain account administration, Microsoft Windows, wireless access points, network design and implementation, Dell Servers, Service Desk systems, VxRail, network switches
Skills:
Servicenow, Jira, Windows 10, MS Office M365, Fluent German – Spoken Written, Active Directory, ITSM tools, Remedy
Skills:
Microsoft Active Directory, Exchange remote access technologies, System patch practices, User desktop management, Imaging, Cisco based routing and switching
Skills:
ticketing systems , Windows OS, Networking, Remote Support, Hardware Repair, Scripting, User Management, Active Directory, Troubleshooting, Software Deployment