Job Description
We are looking for an IT Support Specialist to provide enterprise desktop and endpoint support in a manufacturing environment. The ideal candidate will have hands-on experience with Windows deployment, Microsoft Intune, SCCM/MECM, Autopilot, and end-user support while delivering excellent customer service.
Employment Setup
- Initial 2-month project-based engagement
- High-performing candidates may be considered for absorption/regular employment based on business requirements and performance
Work Schedule
- 100% Onsite
- 5 days a week
- Standard business hours, approximately 8:00 AM to 4:00 PM or 9:00 AM to 5:00 PM local time
Key Responsibilities
- Deploy, configure, and support Windows 10/11 devices
- Troubleshoot desktops, laptops, peripherals, and endpoint issues
- Support Microsoft Intune, SCCM/MECM, and Autopilot operations
- Provide Microsoft 365, Entra ID (Azure AD), and BitLocker support
- Perform user profile and data migration activities
- Handle ITSM ticket queues, asset management, and runbook execution
- Coordinate OEM warranty, depot repairs, spare assets, and loaner devices
- Conduct basic PowerShell troubleshooting and Windows log collection
- Escalate complex incidents following established support procedures
Required Skills
- Windows 10/11 deployment and endpoint troubleshooting
- Experience with Microsoft Intune, SCCM/MECM, and Autopilot
- Microsoft Entra ID (Azure AD), BitLocker, and Microsoft 365 support
- User profile and data migration experience
- ITSM ticketing and asset management experience
- Basic PowerShell knowledge
- Strong written and verbal English communication skills
More Info
Key Skills
About Company
LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700 clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by 86,000+ talented and entrepreneurial professionals across more than 30 countries, LTIMindtree — a Larsen & Toubro Group company — combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. LTIMindtree is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities regardless of race, ethnicity, nationality, gender, gender identity, gender expression, language, age, sexual orientation, religion, marital status, veteran status, socio-economic status, disability, or any other characteristic protected by applicable law. Please note that neither LTIMindtree nor any of its authorized recruitment agencies/partners charge candidates any registration fees or other fees for appearing in interviews or securing employment/internships. Candidates are solely responsible for verifying the credentials of any agency or consultant claiming to work with LTIMindtree for recruitment purposes. Please note that anyone relying on representations made by fraudulent employment agencies/consultant does so at their own risk. LTIMindtree disclaims any liability for loss or damage suffered as a result of such actions. For more info, please visit ltimindtree.com.
Website
https://ltimindtree.com