Key Responsibilities
The Income Auditor ensures that all hotel revenues are accurately recorded, reconciled, controlled, and reported daily in accordance with hotel and Finance policies. Key responsibilities include:
- Prepares and reconciles the daily revenue report, including cash banked and accounts receivable movements.
- Audits and controls F&B sales, guest checks, dockets, voids, corrections, unsettled checks, buffet and banquet transactions.
- Ensures rebates, miscellaneous charges, paid-outs, coupons, certificates, and vouchers are properly documented, approved, and controlled.
- Audits daily collections, bank-in slips, advance payments, outlet floats, and revenue transactions.
- Identifies and reports revenue discrepancies promptly and ensures established income control procedures are followed.
- Coordinates with the General Cashier, outlet managers, Finance Manager, and other departments on revenue-related matters.
- Performs other audits, reconciliations, reports, and special projects assigned by management.
Required Qualifications
- At least 3 years of relevant experience, or an equivalent combination of education and related work experience.
- Strong attention to detail with good record-keeping, reporting, reconciliation, and analytical skills.
- Proficient in Microsoft Office with good written and verbal communication skills.
- Able to work effectively in a fast-paced, deadline-driven environment.
- Self-motivated, disciplined, service-oriented, solution-driven, and able to communicate effectively with employees, guests, and management.
- Able to maintain professional working relationships with hotel employees, guests, clients, suppliers, owning company representatives, and other external stakeholders.
