Human Resources Officer

Learning Program Administration

• Coordinate end-to-end training operations (planning, scheduling, logistics).

• Manage training calendars and communicate sessions to employees.

• Liaise with trainers, vendors, and internal stakeholders.

• Prepare training materials, attendance sheets, and evaluation forms.

Learning Management System (LMS) Administration

• Administer and maintain the Learning Management System.

• Upload courses, assign learning paths, and track completion status.

• Generate learning reports and dashboards for management review.

• Troubleshoot LMS access and user issues.

Training Coordination & Logistics

• Arrange venues (physical/virtual), equipment, and technical setup.

• Coordinate onboarding and induction programs.

• Manage participant registrations and confirmations.

• Ensure training resources are available and distributed on time.

Reporting & Compliance

• Track mandatory training compliance and certification renewals.

• Maintain accurate training records and employee learning histories.

• Prepare monthly/quarterly learning metrics reports.

• Ensure compliance with company policies and regulatory requirements.

Vendor & Stakeholder Management

• Coordinate with external training providers.

• Support contract documentation and invoice processing.

• Monitor vendor performance and feedback.

Budget & Cost Tracking

• Track training expenses against budget.

• Support cost analysis and learning ROI reporting.

• Maintain training-related financial records.

Employee Support & Engagement

• Respond to employee learning queries.

• Promote learning initiatives and development programs.

• Support employee development plans and career progression frameworks.

Process Improvement

• Review learning operations processes for efficiency improvements.

• Support digitization and automation initiatives.

• Assist in implementing new learning tools and platforms.