HealthCare Customer Service Representative

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Early Applicant

Job Description

Description

Provide exceptional customer service by addressing inquiries and resolving issues related to healthcare services.
Assist customers in navigating their healthcare options and benefits.
Handle a high volume of inbound and outbound calls professionally.
Promote and sell healthcare products and services, guiding customers through the sales process.
Document interactions and maintain accurate records of customer communications.

Requirements

Educational Qualifications: High School Diploma or equivalent preferred.
Experience Level: No prior experience required; training will be provided.
Skills and Competencies: Strong English language proficiency; excellent customer service skills.
Skills and Competencies: Familiarity with call center operations.
Skills and Competencies: Ability to effectively communicate sales pitches and closure techniques.
Qualities and Traits: Empathetic, patient, and able to handle stressful situations professionally.
Working Conditions: Fast-paced office environment, may require working evenings or weekends.