Customer service representative airline and healthcare account

Company Description

Up to 35k

Role Description

This is a full-time, on-site role located in Taguig for a Customer Service Representative handling airline and healthcare accounts. The individual in this role will manage customer inquiries, provide accurate information about services, resolve concerns, ensure customer satisfaction, and maintain a professional and supportive communication style. Additionally, the representative will support account management tasks and collaborate with team members to deliver excellent service.

Qualifications

• Strong skills in Customer Service, Customer Satisfaction, and serving as a Customer Service Representative
• Excellent Communication abilities, both verbal and written, for customer interactions
• Experience with or knowledge of Account Management is preferred
• A customer-focused attitude and problem-solving mindset
• Ability to work effectively in a team
• Adaptability to fast-paced and dynamic environments
• Previous experience in airline or healthcare industries is an advantage
• High school diploma or equivalent; college degree is an advantage