- Provide exceptional customer service to patients and healthcare providers via voice communication.
- Resolve inquiries and complaints efficiently while adhering to company policies.
- Maintain patient confidentiality and comply with healthcare regulations.
- Document customer interactions and track issues through the company's CRM system.
- Collaborate with team members to improve service delivery and resolve complex cases.
Requirements
- Educational Qualifications: Diploma in a relevant field or equivalent experience
- Experience Level: 1-3 years in customer service, preferably in a healthcare setting
- Skills and Competencies: Strong communication skills, ability to empathize with patients, and problem-solving capabilities
- Responsibilities and Duties: Ability to work effectively under pressure and handle multiple tasks
- Qualities and Traits: Patient-oriented, positive attitude, and strong attention to detail
- Working Conditions: A fast-paced office environment with potential for remote work
Company: GeBBS Healthcare Solutions
EARN UP TO PHP 24,00028,000*
Get Hired as CSR & START ASAP!
Location: Ortigas (URGENT) Healthcare Account Experience is a MUST Preferably with Experience in Scheduling or Referrals
Qualifications
- One (1) Year BPO Healthcare Experience Required
- Good to Excellent Communication Skills Since Program is 100% Voice Inbound / Outbound
- Willing To Be Assigned in Ortigas and Can Start ASAP
- College Undergraduate / College Graduate of Any Course
- High School Graduate (Old Curriculum)
Perks
- Paid Training
- HMO on Day 1 with Free Dependent
- Life Insurance
- 10% Night Differential
- Paid Time Off Leave Credits
- Career Development
Max Offer Depending on Experience
