General Manager

Are you a hospitality leader who thrives on operational excellence and guest satisfaction

We are looking for a dynamic General Manager to spearhead our operations, drive business growth, and ensure every guest has an unforgettable experience. If you have a proven track record in leadership and a passion for the hospitality industry, we want to hear from you!

About the Role

As the General Manager, you will be the heartbeat of our establishment. You will oversee daily operations across all departments—from the front office to F&B—while implementing strategies to boost profitability and brand standards.

Key Responsibilities

• Daily Operations: Oversee front office, housekeeping, food & beverage, and administration.
• Strategy & Growth: Develop business strategies to achieve revenue, occupancy targets, and business partnerships.
• Financial Management: Handle budgeting, financial planning, and strict cost control.
• Team Leadership: Supervise and evaluate department performance while driving a culture of excellence.
• Guest Relations: Manage service recovery and ensure top-tier guest experience standards.
• Compliance: Ensure full adherence to health, safety, and industry regulations.

Must-Have Qualifications

• Education: Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Experience: 8–10 years in the hospitality industry.
• Leadership: At least 3–5 years of experience in a managerial role.
• Technical Skills: Proficiency in financial management and operational planning.
• Soft Skills: Strong ability to handle high-pressure situations and guest concerns effectively.

Good-to-Have

• Knowledge of hotel or restaurant operations systems.
• Experience with production planning and maintenance operations.

Why Join Us

• Strategic Impact: Lead all departments and directly influence organizational performance.
• Leadership Autonomy: Direct reports to the Managing Director/Business Unit Head.
• Brand Stewardship: Play a pivotal role in maintaining and enhancing brand standards.

How to Apply

Click the Apply button below to submit your resume and answer our brief screening questions. We look forward to meeting our next leader!