Company: Union Bank of the Philippines
Designation: Fraud Analytics Officer
Office Location: UnionBank Square - Eastwood, Libis, Quezon City
Position description:
- Have a clear understanding of all fraud analytics processes; this include data management, MIS reporting, fraud parameters, and analytics
- Review reports and SQL scripts used by the team for extracting data from the data warehouse and provide adhoc analytic support needed to complete fraud prevention, detection, recovery, and deterrence related activities/projects.
- Mitigate fraud exposure by creating appropriate rules to detect and deter fraud activities.
- Ensure that a strategy and/or control is created for any newly identified fraud trend or modus.
- Ensure that the strategy and/or control to be deployed are effective and efficient in capturing fraud activities.
- Ensure that the parameters maintain a healthy balance between customer experience and risk involve.
- Ensure that the metrics/targets set by the business that highlight the effectiveness of fraud strategies are attained on a monthly basis.
- Provide analytic support to fraud projects and initiatives; this may include providing insights and expertise, performing user acceptance test, etc.
- Provide fraud analytics training and guidance to newly onboarded fraud analysts.
- Collaborate with multiple stakeholders and conduct fraud control and strategy review for any new products, programs, and services to be launched by the business to ensure that the bank is protected from fraud incidents.
- Coordinate with vendor and cross functional units to implement policy enhancements or drive issue resolution relating to the fraud
Primary Responsibilities:
- Responsible for oversight of analytics, parameters, MIS, and project integration, and serves as a Subject Matter Expert for fraud analytics systems and processes.
Educational qualifications preferred
Required Certification/s: Visa and MasterCard fraud prevention trainings TMX analytics training Instinct analytics training
Required Training/s: Visa and MasterCard fraud prevention trainings TMX analytics training Instinct analytics training
