Founding Office Operations Lead (On-Site, Philippines) (Startup) (Equity) (Path to Head of Office Ops)
About Anonyma.ai:
Anonyma is a marketing tech startup helping brands scale their organic social media presence using AI-powered content and real-device infrastructure. We manage 100+ accounts across multiple platforms, working with e-commerce and B2B clients to maximize reach without paid ads.
At $50K MRR and growing fast. Funded by SF-backed multi-exit founders. Building the backend for organic social at scale.
The Role:
You own our physical infrastructure. Every phone, device, and account that goes live runs through you.
Today that's 200+ devices. Within the year, 1,000. Long term, 10,000+. Your job is to build the system that gets us there without things breaking.
This is a founding team role. You'll work with Nacho (CEO) and Sam (CTO), with a small team of 1-2 already in place. Most of your time goes to phone and device ops. The rest goes to helping the founders with whatever matters most that week.
If a client needs 100 accounts live in two weeks, we tell you and sleep fine. That's the bar.
Equity isn't common in PH startups. We think that's broken. This role comes with real equity and a clear path to Head of Office Operations.
What you own:
Phone & Device Infrastructure (70% of your time)
- End-to-end phone ops. Procurement, setup, proxy configuration, warmup, API connections, going live
- Keeping 200+ devices healthy. High connection rates, low downtime. Lots of this is teachable. What's more important is you can learn and figure it out.
- Building SOPs so the process gets faster every cycle
- Tracking what matters. Connection issues, warmup success rates, device uptime, setup-to-live time
- Working with Sam to automate and improve workflows. Make the current process better. Then make parts of it unnecessary via automation
- Managing and scaling from 200 to 1,000+ devices
- Growing and managing the on-site ops team as volume increases
Founding Team Support (30% of your time)
- Helping with client onboarding and check-ins
- Internal ops. Keeping the team aligned, filling gaps
- Special projects. New workflows, GenAI R&D, etc.
- General founder support. Some weeks that's a pricing analysis. Other weeks it's screening candidates.
The growth path:
Day one. You own the infrastructure. Prep to live, every device, every account. Hands on.
6-12 months. You've built the system. Workflows are documented. Your team handles volume without you touching every device. More time optimizing, less time executing.
Head of Office Ops. 10,000+ accounts running smoothly. You built the system. You run the department.
You're a fit if you:
- Troubleshoot hardware and connectivity issues without waiting to be told how
- Think in systems and like organization. You don't just do the work but you build the process so it gets easier every time
- Can manage a small team and grow it
- See gaps and fill them
- Write clearly. Document as you go. If it's not written down, it doesn't scale
- Are comfortable with ambiguity
- Hear 200 devices scaling to 10,000 and get excited, not nervous
You shouldn't apply if:
- You need a fixed job description to know what to do each day
- You're uncomfortable owning outcomes when the path isn't clear
- You've never worked somewhere where priorities shift weekly
- You'd rather manage from a spreadsheet than touch hardware
The reality:
This is on-site. The phones live here, so we need help with managing them here.
You'll walk into 200+ devices, a small team, and founders who need you to take infrastructure off their plate. Some days you're configuring proxies. Other days you're troubleshooting connections across 50 devices or figuring out how to onboard 100 accounts faster than last time.
No playbook. Just problems to solve and a company to build.
If you want a neat org chart and a fixed routine, this isn't it. If you want to build the operational backbone of a fast-scaling startup and earn a real seat at the table, let's talk.
Our cultural standards:
As an early team member, you'll shape this with us. Where culture supports growth. Where feedback comes with love, not toxicity.
- If we're average we fail – We only ship insanely great. Excellence isn't optional.
- Commitment to candor – Full transparency both ways. We say things directly, with love.
- Maniacal sense of urgency – We execute at a pace most think is impossible. Speed wins.
- Bulldozing barriers – The world is malleable. We're relentlessly resourceful.
- Keep your head down – Boring people doing exciting work.
- The power of focus – Know your One Thing. Nail it.
Compensation & Benefits:
- Salary: $700–900/month + 0.10-0.25% equity, negotiable depending on experience
- PERA Matching: ₱10,000 max/year (company-sponsored)
- Healthcare: Comprehensive medical insurance
- Optical Reimbursement: ₱5,000/year
- Mental Health/Therapy: ₱10,000/year budget
- Vacation: 14 days/year + local national holidays
- Personal Wellness: ₱10,000/year (gym, health apps, etc.)
To reach out:
DM me with:
- A short note on why this role interests you and what you've done that's relevant. Bonus if you've managed device infrastructure or hardware ops before.
- Your resume or LinkedIn
Equity details discussed during conversation.
About Us:- Nacho Santos (CEO): Ex-Fella Health (YC W20). Scaled ops to $80M ARR trajectory.
- Sam Balagot (CTO): Ex-Zoom, Ex-Fella Health (YC W20). Full-stack + data engineering.
- Richie Cartwright (Advisor): YC founder of Aios Inc., Founder of FlowX (Acquired).
We're at $50K MRR, managing 100+ accounts, with a clear path to $100K+. The product works. The clients are growing. We need someone to own the infrastructure that makes it all run.
Send your resume & note to [Confidential Information]
