Finance Systems Support

Nature of Employment: Full Time

Working Setup: Hybrid (3 days onsite & 2 days remote)

Location: Makati

Working Schedule: Mid Shift

Basic Salary: Up to PHP 70,000

Position Summary:

The Senior Specialist, Finance Systems is a technical lead, primarily responsible for managing complex financial system-related incidents, performing critical system administrative tasks, and supporting the development of enhancements and fixes supportive team, where everyone's contribution is welcome and where we share a mutual ambition to achieve our goals and take the Firm from strength to strength.

Duties and Accountabilities:

• Incident Management
• Serve as a high level technical lead for next level escalations for finance processes
• Assess and escalate critical issues to stakeholders and developers and provide recommendations for resolution
• Track and monitor tickets received through Service Now and JIRA
• Enhancements and Fixes
• Assist with putting together testing plans, preparing test scripts, and building SSRS reports
• Review new functions and fixes to existing customization of the finance system
• System Maintenance and Administration
• Cover tasks related to integration and checking data between systems
• Handle advanced research, analysis, and reconciliation of statutory books versus subledger reports
• Others
• Provide refresher trainings, train new hires and conduct cross-trainings
• Prepare and update activity manuals, analyze current processes and identify processes
• Improvement
• Prepare ad hoc reports needed by stakeholders, local managers and the Firm

Qualifications:

• 5 - 10 years of experience preferred
• With extensive knowledge in financial software such as Elite 3E
• Experience working in a BPO/Shared Service Organization is a plus
• Graduate of any business or finance-related course