Be the Strategic Partner Who Keeps Everything Moving
Are you organized, proactive, and great at making things happen behind the scenes Do you thrive in fast-paced environments where every day is different Do you enjoy supporting leaders, solving problems, and bringing structure to complexity
Crawford & Company, the world's leading provider of claims management solutions, is looking for a confident, resourceful, highly professional Executive Assistant to support our Country Manager in the Philippines.
If you love being the trusted right hand who keeps operations running seamlessly, this is the perfect role for you.
What to look forward to:
- Becoming a key partner to the Country Manager, ensuring they are always prepared and supported
- Taking ownership of calendars, travel, scheduling, communications, and documentation
- Working with senior stakeholders across the business locally and internationally
- Exposure to executive-level discussions, priorities, and strategy
- Opportunities to support marketing, communications, events, and client development activities
- Developing expertise in systems like McCentaur and other business tools
- Working with a collaborative, motivated team in a dynamic global organization
- A role where confidentiality and trust truly matter and where your contributions make a direct impact
Your Responsibilities:
- Coordinate travel, visas, and accommodation and occasionally accompany the Country Manager when needed
- Screen calls, inquiries, and requests, managing or redirecting them professionally
- Handle admin tasks within McCentaur and similar platforms
- Manage diaries, appointments, and schedules efficiently
- Process and respond to emails, correspondence, and document flows, often on behalf of the Country Manager
- Conduct background research and present findings
- Prepare documents, presentations, briefing papers, and reports
- Liaise with clients, suppliers, visitors, and internal stakeholders
- Assist in Marketing & Communications, including newsletter content, marketing materials, and event support
- Support Client Development with RFIs, RFPs, and MI reports
What we are looking for:
- A tertiary qualification in a relevant discipline is an advantage
- Experience supporting senior executives is beneficial but not mandatory
- Strong organizational skills with the ability to manage multiple priorities
- Excellent communication skills - both written and verbal
- High level of professionalism, interpersonal ability, and relationship-building skills
- Strong analytical and problem-solving capabilities
- Advanced proficiency in Microsoft Office, especially Excel
- Experience with Adobe tools (e.g., InDesign) and CRM platforms like Salesforce or SurveyMonkey is a plus
- Data literacy - comfortable handling, summarizing, and presenting information
- Proven ability to maintain confidentiality, handle sensitive information, and demonstrate sound judgment
- Knows how to drive is a plus!
Why Crawford
We are people taking care of people. It's that simple. At Crawford, we treat our clients policyholders like our own, helping to restore lives, businesses, and communities at all points of the claims management process. Combining a legacy of over 80 years of unmatched experience with global capabilities and industry-leading technology, Crawford is at the forefront of change, while also staying firmly rooted in our commitment to putting people first.
We are guided by our collective values system: to RESTORE is part of everything we do.
At Crawford, we:
- Respect our culture of integrity and ethical behaviour, while embracing the unique talents of the individual and encouraging an ownership mentality among everyone.
- Are Empowered to advance the company mission and take ownership of our individual career progression.
- Promote Sustainability through a corporate culture in which employees are good stewards of their communities.
- Emphasize Training and an environment where employees continually seek and share knowledge and are engaged and satisfied with their work.
- Are One Crawford, embracing a global mindset that's inclusive, agile, mission-focused, and customer-focused.
- Give Recognition, participating in an environment where people are rewarded for jobs well done.
- Embody an Entrepreneurial Spirit, sharing a passion to succeed, innovate, and outpace our competitors.
We believe in leading by example at work and in our communities. We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in mission, vision, and values. Learn more at www.crawco.com
In addition to a competitive salary, Crawford offers you:
- Career advancement potential locally, regionally, and internationally in more than 700 locations in 70 countries
- On-going training opportunities through every stage of your career
Crawford & Company is an Equal Opportunity Employer and embraces Diversity and Inclusion.
Join Us
If you're ready to take the next step in your career and become the trusted partner to a Country Manager within a global leader, we'd love to hear from you.
Apply now we're excited to meet you.
