Who We Are
We are trusted, modern technology leaders in:
- Agile Software Development
- Quality Assurance
- Cloud Consulting and Managed Services
- Data Engineering and Analytics
- Artificial Intelligence and Machine Learning
We use technology to enrich experiences, empower businesses, and uplift communities.
Our C.A.R.E. values:
- nourish Creativity
- embody Agility
- manifest Reliability
- pursue Evolution
The Role
The Delivery Manager will assist the Platform Development Head/Team Lead in monitoring the development and testing of new services, features, and enhancements for the bank's digital platforms.
The role focuses on coordinating requirements, monitoring project implementation, and ensuring solutions are fit for purpose. Working closely with business and technology stakeholders, the Delivery Manager also supports user training, provides business-as-usual (BAU) system support, and helps ensure smooth adoption and stable day-to-day operations.
The ideal profile is a detail-oriented professional with a good understanding of digital platforms, comfortable working across project and operational environments, and able to collaborate effectively with both technical teams and business users.
The Benefits
At Stratpoint, we enjoy the autonomy, lack of bureaucracy, and the freedom to experiment but without the chaos. We're like a startup but with adult supervision.
You will be supported by capable management of HR, Finance and IT that adheres to the highest standards of integrity and good governance.
Hybrid is our mode of work, but when we need to come together, we have inviting open floor office spaces designed to spark gatherings, collaboration, and camaraderie.
Stratpoint employees enjoy:
- SSS, Pag-ibig and Philhealth benefits + company contribution
- a monthly miscellaneous allowance
- 13th month pay based on your monthly rate.
- Vacation and Sick leave
- Wellness programs such as Wellness Wednesdays
- HMO coverage
- Team buildings and quarterly events (company outings and festive celebrations for Chinese New Year, Valentines, Halloween and Christmas)
- And, friendly intramural competitions
Your Team
You will work closely with our business partners, the household brands in technology, such as Amazon Web Services, Google Cloud, Microsoft and Outsystems.
Your Responsibilities
- Elicit, analyze, and validate business requirements by acting as the primary liaison between business stakeholders, vendors, and technical teams to ensure solutions meet business and customer needs.
- Translate and formalize requirements into clear, approved specifications and project documents, ensuring alignment with PIO standards and consistent customer experience.
- Review functional and technical designs (including process flows and screen designs) to confirm completeness, usability, and readiness for development and testing.
- Coordinate and support user acceptance testing (UAT) to ensure delivered features meet agreed requirements and quality expectations prior to production release.
- Oversee onboarding and enhancement initiatives for new and existing systems by reviewing requirements and endorsing readiness for implementation with SQA teams.
- Monitor project execution and progress by participating in agile ceremonies, tracking milestones, and reporting status, risks, and achievements to leadership.
- Drive continuous process improvement by reviewing procedures, identifying gaps, and recommending changes to improve efficiency and reduce turnaround time (TAT).
- Provide business-as-usual (BAU) system support by validating pre-production setups, replicating production issues in UAT, and ensuring system stability for supported business units.
- Support user enablement and adoption through training, guidance, and knowledge transfer on supported systems and processes.
About You
- Bachelor's degree in any 4-year course
- Minimum 3 years of experience in financial services, banking, or IT
- Familiarity with digital banking platforms, project management, risk management and compliance
- Familiar with software development life cycle and/or concept of systems
- Proficiency in MS Office (Office, Excel, PowerPoint) applications, mobile operating systems (iOS, Android, etc.)
- Strong communication, problem-solving, and leadership skills with the ability to adapt to change and collaborate with a team.
The requirements listed in this job description are guidelines, not hard and fast rules. You don't have to satisfy every requirement or meet every qualification listed. If your skills are transferable and you are in the ballpark of what we are looking for, we encourage you to submit an application. We look forward to getting to know you more!
