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We are seeking a detailoriented Cyber Security Analyst to operate and optimize our endpoint, secure web gateway/ZTNA, and email security stackprimarily SentinelOne, Zscaler (Internet Access/Private Access), and Proofpoint (Email Protection/Threat Response). The analyst will lead daily detection & response, investigate threats, tune policies, and develop playbooks to reduce risk, improve user experience, and ensure compliance across a hybrid cloud environment.
Key Responsibilities
Threat Detection & Response
Monitor, triage, and respond to alerts from SentinelOne, Zscaler, and Proofpoint; perform endtoend investigations, containment, and remediation.
Execute EDR actions (isolate, rollback, kill/ quarantine) and coordinate with IT for patching and eradication.
Analyze phishing, BEC, malware, and DLP events; drive rapid containment and user communication.
Platform Operations & Policy Tuning
Maintain and optimize SentinelOne policies (agent health, exclusions, behavioral AI tuning, rollback readiness).
Administer Zscaler IA/PA policies (URL filtering, SSL inspection, FW controls, App Segmentation, posture checks) and ensure leastprivilege access under Zero Trust.
Configure Proofpoint inbound/outbound policies (spam/malware, impersonation, advanced threat, DLP); adjust rules to minimize false positives while preserving protection.
Hunting, Analytics & Automation
Conduct proactive threat hunting across EDR telemetry, web traffic, and email metadata.
Build detection logic and SOAR/SIEM integrations (e.g., playbooks for phishing triage, automated user notifications, case creation).
Create dashboards and metrics for security posture, MTTD/MTTR, falsepositive rates, blocked threats, and policy efficacy.
Incident Management & Compliance
Own incident lifecycle: identification, classification, response, root cause analysis, and postincident reviews.
Produce investigation notes, timelines, and evidence; maintain runbooks and knowledge base articles.
Support audits and compliance efforts (e.g., ISO 27001 controls, SOC 2 requirements, GDPR data handling, vendor risk).
Collaboration & Enablement
Partner with Networking, Endpoint Engineering, IT Service Desk, and Business Units to drive secure solutions.
Deliver user education on phishing, safe browsing, and data handling; publish advisories and awareness content.
Coordinate with vendors (SentinelOne/Zscaler/Proofpoint) for escalations, bug fixes, and bestpractice adoption.
Required Qualifications
Job ID: 136152759