The ideal candidate loves talking to people and proactively solving problems! You will be responsible for making customers happy! You will work remotely for a growing US-based business and earn US Dollars!
Our clients include service businesses, manufacturing companies, real estate companies, private equity firms, tech companies, e-commerce companies, and more!
Responsibilities
- Communicate with customers via phone, email, and chat.
- Provide knowledgeable answers to questions about product, pricing, and availability.
- Work with internal departments to meet customers needs.
- Data entry in various platforms.
- Administrative tasks.
- Work United States business hours.
Qualifications
- Great English.
- Sales experience and comfort.
- Typing at least 50 words per minute.
- 1-5 years of customer service experience.
- Knowledge of Google Workspace and various customer relationship management software.
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
- Ability to multi-task, organize, and prioritize work.
- A second monitor and fast computer.
- A quiet remote-work environment.
- Backup power by generator or battery.
We have a VERY strong demand among our clients for customer service representatives.
