Search by job, company or skills

metacom careers

Customer Service Representative

Save
new job description bg glownew job description bg glow
  • Posted 23 hours ago
  • Be among the first 10 applicants
Early Applicant

Job Description

  • Engage with customers to understand their needs and provide effective solutions.
  • Handle customer inquiries through various channels, including phone and email.
  • Maintain accurate customer records and document interactions in the database.
  • Collaborate with team members to improve service delivery and customer satisfaction.
  • Stay informed on product updates and changes to assist customers effectively.

Requirements

  • Educational Qualifications: Bachelors degree in a relevant field preferred.
  • Experience Level: 13 years in customer service or related roles.
  • Skills and Competencies: Strong customer service and communication skills.
  • Skills and Competencies: Proficiency in English, both written and verbal.
  • Skills and Competencies: Experience in a call centre environment is a plus.
  • Qualities and Traits: Empathetic, patient, and capable of working in a fast-paced environment.

More Info

Job Type:
Industry:
Employment Type:

About Company

Job ID: 148285973

Similar Jobs

Philippines, Quezon City

Skills:

Business AdministrationCustomer service

Metro Manila / NCR, Manila

Skills:

Customer service experienceFinancial backgroundComputer experience

Philippines, Quezon City

Skills:

Insurance products and servicesCustomer ServiceProblem-solvingCommunication

Quezon City

Skills:

Customer Service SkillCustomer Care

Philippines, Quezon City

Skills:

Insurance products and servicesCustomer ServiceProblem-solvingCommunication