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HR Spectacles

Customer Service Representative

HR Spectacles
Philippines
2-4 Years
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  • Posted 9 days ago
  • Be among the first 10 applicants
Early Applicant

Job Description

  • Assist customers with inquiries and issues via phone, email, and chat.
  • Provide product information and troubleshooting support.
  • Maintain customer records and document interactions.
  • Resolve complaints and escalate complex issues when necessary.
  • Work collaboratively with team members to enhance service quality.
  • Meet performance metrics for customer satisfaction and response time.
  • Atleast 2 years of customer service experience (BPO preferred).
  • Strong communication and problem-solving skills.
  • Proficient in MS Office; CRM knowledge a plus.

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Customer Service
Employment Type:
Full time

About Company

HR Spectacles

Job ID: 134860561

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Last Updated: 07-12-2025 07:07:55 PM
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