Customer Service Representative
Customer Service Representative
dempsey resource management1-2 Years
- Posted 8 hours ago
- Be among the first 10 applicants
Job Description
CUSTOMER SERVICE REPRESENTATIVE – BPO INDUSTRY
Location: Pearl Drive, Ortigas, Pasig City
Work Setup: Onsite
Employment Type: Project-Based Employment
Salary Package: PHP 25,000/month
Project Duration: Until December 2026, with potential for long-term employment
Job Overview
We are looking for customer-focused and reliable Customer Service Representatives to join our BPO team. The ideal candidate has strong communication skills, a positive attitude, and the ability to handle customer concerns efficiently across phone, email, and live chat.
While the position is initially project-based, qualified employees may have opportunities for long-term employment depending on business requirements, project continuity, and performance.
Qualifications
Bachelor's/College Degree in any field
At least 1–2 years of call center experience in customer service and/or sales is preferred
Fresh candidates may be considered with full training provided to qualified applicants
Excellent verbal and written English communication skills
Professional, empathetic, and customer-focused approach
Basic computer, typing, and system navigation skills
Familiarity with CRM/ticketing platforms such as Zendesk, Salesforce, or similar systems
Proficient in Microsoft Office applications, including Word, Excel, and PowerPoint
Ability to work independently with minimal supervision
Positive attitude, patience, initiative, and willingness to learn
Good judgment and goal-oriented mindset
Willing to work night shifts, weekends, and holidays
Key Responsibilities
Handle high volumes of inbound calls, emails, and live chats
Identify customer needs and provide accurate information about products and services
Process customer orders, returns, and account updates
Resolve customer concerns professionally and efficiently
Maintain excellent customer service while meeting quality and productivity standards
Accurately document customer interactions and transactions
Follow company policies, procedures, and service standards
Escalate complex concerns when necessary
WHY JOIN US
PHP 25,000 salary package
Full training provided to qualified candidates
Opportunity for long-term employment based on business needs and performance
Gain valuable experience in a fast-paced BPO environment
Work with a customer-focused team
How To Apply
Interested candidates may submit their updated resume and contact information for consideration.
Work Location: Pearl Drive, Ortigas, Pasig City
Work Setup: Onsite
Salary: PHP 25,000/month
Employment: Project-Based until December 2026
Location: Pearl Drive, Ortigas, Pasig City
Work Setup: Onsite
Employment Type: Project-Based Employment
Salary Package: PHP 25,000/month
Project Duration: Until December 2026, with potential for long-term employment
Job Overview
We are looking for customer-focused and reliable Customer Service Representatives to join our BPO team. The ideal candidate has strong communication skills, a positive attitude, and the ability to handle customer concerns efficiently across phone, email, and live chat.
While the position is initially project-based, qualified employees may have opportunities for long-term employment depending on business requirements, project continuity, and performance.
Qualifications
Bachelor's/College Degree in any field
At least 1–2 years of call center experience in customer service and/or sales is preferred
Fresh candidates may be considered with full training provided to qualified applicants
Excellent verbal and written English communication skills
Professional, empathetic, and customer-focused approach
Basic computer, typing, and system navigation skills
Familiarity with CRM/ticketing platforms such as Zendesk, Salesforce, or similar systems
Proficient in Microsoft Office applications, including Word, Excel, and PowerPoint
Ability to work independently with minimal supervision
Positive attitude, patience, initiative, and willingness to learn
Good judgment and goal-oriented mindset
Willing to work night shifts, weekends, and holidays
Key Responsibilities
Handle high volumes of inbound calls, emails, and live chats
Identify customer needs and provide accurate information about products and services
Process customer orders, returns, and account updates
Resolve customer concerns professionally and efficiently
Maintain excellent customer service while meeting quality and productivity standards
Accurately document customer interactions and transactions
Follow company policies, procedures, and service standards
Escalate complex concerns when necessary
WHY JOIN US
PHP 25,000 salary package
Full training provided to qualified candidates
Opportunity for long-term employment based on business needs and performance
Gain valuable experience in a fast-paced BPO environment
Work with a customer-focused team
How To Apply
Interested candidates may submit their updated resume and contact information for consideration.
Work Location: Pearl Drive, Ortigas, Pasig City
Work Setup: Onsite
Salary: PHP 25,000/month
Employment: Project-Based until December 2026
More Info
Key Skills
System navigation
Basic computer typing
About Company
Skills:
Basic computer and typing skills
Skills:
Ms Office, Web browsers, Internal ticketing systems, Active Listening, Basic computer literacy, Typing speed minimum 40 WPM, Problem-solving, Fluent English spoken and written