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Home Credit Philippines

Communications Senior Specialist

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Job Description

About The Job

This role s upport s both external communications (PR, reputation, financial education, corporate messaging) and internal communications (employee engagement, internal alignment, EX and culture). This is a hybrid, multi-skilled role designed for a fully integrated communications function, with flexibility to focus on either corporate communications or internal communications depending on ongoing campaigns and business priorities. The role strengthens public trust, employee alignment, and message consistency across all channels in one unified communications engine.

What You'll Do

  • A. Corporate Communications & Reputation Support
    • Draft press releases, media statements, talking points, and fact sheets.
    • Assist in developing perception-correction narratives (High IR, Collections, Financial Wellness).
    • Create content for the website, newsroom, and owned channels.
    • Support thought leadership articles and data-driven storytelling.
    • Coordinate with PR agency on pickups, coverage reports, and messaging accuracy.
    • Manage newsroom updates and basic web content.
    • Monitor media and social sentiment with the PR agency and escalate findings.
B. Internal Communications & Employee Messaging

  • Produce newsletters, employee announcements, and culture-building content.
  • Support leadership communications (EXCO messages, internal advisories).
  • Manage SharePoint pages and internal channels.
  • Create internal visual content (infographics, posters , internal videos).
  • Support internal education aligned with reputation needs (IR explainers, collections process, financial literacy).
  • Track engagement metrics and help improve internal content strategies.

C. Content Development & Production

  • Prepare communication materials for brand and corporate campaigns.
  • Support video shoots, internal events, and multimedia production.
  • Ensure message consistency and accuracy across all assets.

D. Collaboration & Alignment

  • Work cross-functionally to gather necessary information for materials.
  • Ensure alignment with Legal, Compliance, HR, and CX for all sensitive content.

Work with Brand & Influencer pods for campaign messaging consistency.

What You Need To Have

  • 24 years in communications, PR, internal comms, content creation, or marketing.
  • Strong writing, editing, and messaging development skills.
  • Ability to simplify complex topics into clear, engaging content.
  • Basic understanding of PR processes and internal communications.
  • Comf o rtable working in a fast-paced, cross-functional environment.
  • Experience in fintech, financial services, or regulated industries.
  • Familiarity with employee engagement content or employe e experience -focused communication.
  • Graphic design, Canva, or video editing skills.
  • Experience writing scripts, storyboards, or content for explainers.
  • Knowledge of SEO or newsroom content management

Job Perks You'll Enjoy

  • Permanent dayshift schedule
  • Up to 20% variable performance-based bonus
  • HMO on Day 1 / HMO with dependents
  • Access to mental health coverage and wellness partners
  • Wellness Leave and Birthday Leave benefits
  • Internal Career Mobility
  • Opportunity to work and train in our international offices

Empower Filipinos with innovative financial solutions at Home Credit Philippines. Click Apply Now and join a company where there are #NoSmallRoles and everyone is important.

At Home Credit Philippines, we believe that everyone has something special to offer. Our motto No Small Roles, Everyone is Important is at the heart of everything we do. We think diversity makes our company better and every single job and person here plays a big part in our success.

We're all about creating a welcoming place where everyone feels valued for who they are. This means we make sure that everyone, no matter their background or what they look like, gets a fair chance at jobs, training, and promotions.

When it comes to hiring, everyone gets a fair look. It doesn't matter where you're from, what you believe, who you love, whether you have a disability, or any other or any other condition protected under Philippine laws. If you meet the job requirements, you have a chance to get the job.

Come join us at Home Credit, where diversity fuels our innovation. Here, there are #NoSmallRoles and #EveryoneisImportant.

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Job ID: 138615127

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