COLLECTION SPECIALIST
We are looking for a competent Collection Specialist to contact clients and collect outstanding payments. You will struck a balance between maintaining trustful relationships, and ensuring timely payments.
Our Collection Specialist should exhibit professionalism and trustworthiness. You should have excellent communication and negotiation skills, as well as an ability to work independently.
Requirements
- Reviewing open accounts for collection efforts
- Making outbound collection calls in a professional manner while keeping and improving client relations
- Resolves client payment concerns and rescues accounts receivable delinquency, applying good customer service in a timely manner
- Collect customer payments in accordance with payment due dates
- Identify issues attributing to account delinquency and discuss them with Collection Team
- Review and monitor assigned accounts and all applicable collection reports
- Provide timely follow-up on payment arrangements
