Job description
The Cloud Operations Engineer will provide day to day support to all AIA business units using AIA's Azure public cloud platform including but not limited to incident-, change-, request- and problem management. This role focuses on leveraging azure services administration tasks and optimize cloud infrastructure, ensuring high availability, scalability, and security.
- Employment Type: Full Time/Permanent, Individual Contributor
- Location: PhilamLife Gammon Building, 126 LP Leviste Street, Salcedo Village, Makati City
- Work Schedule: 24/7 Rotation Schedule
- Work Set-up: Regular dayshift, 60% to 80% RTO work setting
Roles and Responsibilities:
Responsibilities include, but are not limited to, the following:
- Working with stakeholders to understand the modifications they wish to apply to their current systems
- Analysing current systems to find flaws that can jeopardise cloud security
- Uploading business information to a cloud computing platform and setting up simple retrieval mechanisms for data
- Staying updated on advancements in the field of cloud computing to advise businesses and clients on industry best practices
- Troubleshooting issues pertaining to cloud application failure or security flaws
- Identify, analyze, and resolve infrastructure vulnerabilities and application deployment issues
- Automating specific system operations to enhance efficiency and speed
- Evaluating and identifying the best cloud solutions in collaboration with engineering and development teams
- Locating, evaluating and fixing infrastructure risks and deployment problems
- Periodically evaluating computer systems and offering suggestions for performance enhancements
- Offering support and guidance to meet customer requirements
Minimum Job Requirements:
Experience:
- 5+ years relevant experience in Cloud Engineering / Support role
- Excellent understanding and proven experience in Public Cloud implementation, workload migration and operational support in a multi-site enterprise environment
- Practical experience of supporting Enterprise Public Cloud Services and automation
- Experience within a decentralized organization, preferably within the Group unit.
- Sound understanding of IT operating model design and best practices.
- Experience in top tier multinational corporation will be an advantage.
- Liaise with service providers to ensure that operational processes (backup, patching, provisioning, monitoring) for service follow-up and incident management.
- Familiarity with DevOps practices and tools (Containers and Orchestration)
- Understanding of Infrastructure-As-Code configuration management tooling (at least one of the following Terraform, Ansible, Chef/Puppet)
- Relevant professional certifications (Azure, AWS, ITIL etc)
Skills:
- Strong problem-solving and analytical skills.
- Excellent communication and collaboration skills.
- Ability to work in a fast-paced and dynamic environment.
Comprehensive skills in one of following areas:
- Middleware: IIS / Websphere / Apache / Tomcat
- Databases: Azure SQL Database / Oracle database / SQL Server
- Scripting and containers: Powershell, Azure cmd line, YAML, Containers / AKS, etc.
Be part of AIA Philippines's Technology Hub, AIA Digital+
We are a brand that captures AIA's Group-led Technology, Digital and Analytics hubs dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.
Launched in Mainland China, Malaysia and the Philippines, AIA Digital+ is bringing together top Technology, Digital and Analytics talent to accelerate AIA's transformation and secure our position as the technology leader in the insurance industry.
At AIA and AIA Digital+, we strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to cultivate an inclusive work environment that accepts the strength of heritage and individuals.
JOIN US NOW! Be part of the Industry's certified GREAT PLACE TO WORK for and enjoy these comprehensive benefit package upon hire and upon regularization;
HMO with free 4 dependents (upon hire for Principal and upon regularization for the eligible dependents)
15 days VL and 15 days SL (Pro-rated for mid-year hire)
Guaranteed 14th-month pay
Annual Targeted Incentive (Performance Bonus)
Group Life Insurance
Protection benefits and a lot more w/c will be discussed during the job offer stage
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#AIAITPH #EmpowerYourCareer
#HealthierLongerBetterLives #EqualOpportunities
