About the role
Are you passionate about cash handling and training others As a Cash Processing Trainer at BRINK'S PHILIPPINES, INC., you will play a crucial role in ensuring our clients cash management operations run smoothly and efficiently. This full-time position is based in Novaliches Quezon City Metro Manila, and you will be responsible in developing and delivering training programs for new and existing cashiers ensuring they are skilled in services in CPC.
Key Areas of Responsibilities
- Provide initial training to new employees, covering company policies, security procedures, and basic knowledge of Cash Processing Center (CPC) operations to help them adjust smoothly to their roles.
- Plan and conduct classroom, hands-on, virtual, and on-site training sessions to improve employees skills and knowledge.
- Give one-on-one and group coaching to new and experienced technicians. Offer guidance, support, and practical advice on job sites to help them improve their skills and solve technical problems.
- Create and administer tests, practical exercises, and performance evaluations to measure employees technical skills and ensure they meet required standards.
- Prepare and update training manuals, presentations, and practical exercises. Work with different departments to ensure the materials are accurate and relevant.
- Keep accurate records of all training activities, employee progress, and certifications. Prepare reports for management on training results and overall team performance.
Qualifications:
- Bachelor's degree in Finance, Banking, Business, or any related field.
- At least two (2) years of experience in cash operations or banking services.
- Strong knowledge of cash handling procedures and banking regulations.
- Solid understanding of Cash Processing Center (CPC) operations, including workflow, basic machine operation, cash sorting, and reconciliation.
- Proficient in Microsoft Office applications (PowerPoint, Excel, and Word).
- Excellent verbal and written communication skills, with the ability to conduct classroom and on-site training effectively.
- Ability to explain technical concepts in a clear and simple manner.
- Capable of coaching, guiding, and motivating both new and experienced employees.
About us
BRINK'S PHILIPPINES, INC. is a leading provider of cash management and security solutions, serving clients across the banking and financial services industry. With a history spanning over a century, we are known for our commitment to innovation, excellence, and customer service. Join our team and be a part of something truly special.
Apply now to become our next Cash Processing Trainer!
