Business Development Specialist

GENERAL RESPONSIBILITIES

The Business Development Specialist is responsible for driving revenue growth and strengthening market presence within assigned corridors or countries. The role focuses on maximizing partner performance, identifying growth opportunities, and executing initiatives that improve commercial outcomes while ensuring operational and regulatory alignment.

MINIMUM REQUIREMENTS

Education: Bachelor's degree in Business, Economics, Finance, Marketing, International Studies, or a related field.

Related Work Experience:

- 25 years of experience in business development, partnerships, account management, or related roles.

- Experience in fintech, payments, remittance, financial services, or international business is highly preferred.

- Exposure to cross-border payments, FX, or corridor-based business models is an advantage.

Knowledge (knowledgeable in the following):

- Understanding of business development and partnership management principles.

- Working knowledge of fintech, payments, remittance, or financial services business models.

- Basic to intermediate understanding of foreign exchange (FX), pricing structures, and margin drivers.

- Awareness of regulatory, compliance, and operational considerations in financial services.

- Familiarity with go-to-market strategies, co-marketing initiatives, and performance tracking.

- Understanding of cross-border or corridor-based business dynamics is an advantage.

Skills:

- Strong commercial and analytical skills, with the ability to interpret transaction data, revenue, and margin performance.

- Relationship management and stakeholder engagement skills, including coordination with international partners.

- Effective communication, negotiation, and presentation skills.

- Ability to work cross-functionally with internal teams to drive execution and resolve issues.

- Strong organizational and project management skills, with the ability to manage multiple initiatives simultaneously.

- Problem-solving mindset with a proactive and results-oriented approach.

- Proficiency in Microsoft Office / Google Workspace; experience with dashboards or reporting tools is a plus.

DUTIES AND RESPONSIBILITIES

1. Develop and execute partner- or corridor-specific growth strategies, including new channels, new products, product enhancements, and pricing initiatives.

2. Act as the primary relationship owner for live partners within assigned markets, managing performance, engagement, and issue resolution.

3. Track and analyze transaction volumes, revenue, and margins to identify growth opportunities and performance gaps.

4. Lead co-marketing and joint promotional initiatives with partners to drive market penetration and volume growth.

5. Identify regulatory, compliance, operational, or market-related issues impacting partner or corridor performance and coordinate resolution with internal teams.

6. Work closely with Product, Marketing, Finance & Treasury, Cash Management, Compliance, Operations, and Technology teams to implement tactical improvements.

7. Prepare performance reports, business reviews, forecasts, and strategic recommendations for management.

8. Support the rollout and optimization of new products, corridors, or initiatives within assigned markets.