Business Development Officer

About Xpress

Xpress is a fast-growing mobility and technology platform providing safe and comfortable 2-wheel and 4-wheel taxi services across major cities in the Philippines. Our mission is to create convenient, accessible, and efficient transportation solutions while empowering drivers, riders, and communities.

We are continuously expanding our operations and are looking for passionate, driven individuals who want to grow their careers and contribute to shaping the future of mobility.

Job Overview

This role is responsible for supporting business development initiatives by generating leads, assisting in partnership execution, maintaining existing relationships, and ensuring proper coordination of internal processes and corporate safeguards.

Key Responsibilities

1. Lead Generation & Pipeline Support

• Identify and generate new business leads (transport groups, malls, airports, tourism partners, corporate accounts)
• Assist in qualifying and tracking leads in the pipeline
• Conduct outreach and follow-ups to move opportunities forward

2. Partnership Management & Execution

• Support onboarding of new partners
• Maintain and manage existing partnerships to ensure ongoing activity
• Handle contract renewals and ensure continuity of agreements
• Monitor partner performance and flag issues proactively

3. Contracts & Documentation

• Assist in reviewing new contracts and MOAs before escalation
• Coordinate internal and external stakeholders for contract processing
• Track status of agreements, renewals, and required documentation

4. Internal Coordination & Corporate Safeguards

• Coordinate internal Xpress documentation, procedures, and requests
• Ensure all required approvals, documentation, and processes are completed accurately
• Support adherence to internal corporate safeguards and compliance requirements
• Flag any gaps or risks in documentation or process execution

5. Field Work & On-Ground Coordination

• Visit partner locations, transport hubs, and activation areas as instructed
• Represent Xpress in meetings and coordination activities
• Support launches, activations, and partner rollouts

6. Communication Management

• Respond to partner emails, calls, and inquiries in a timely and professional manner
• Ensure no partner request is left unattended
• Act as a coordination point between partners and internal teams

7. Market Intelligence

• Identify expansion opportunities and new locations
• Gather competitor insights (pricing, positioning, activity)
• Provide real-time field feedback to support strategy

8. Internal Coordination & Reporting

• Work closely with operations, marketing, and product teams
• Track action items and ensure completion
• Maintain organized records and submit weekly progress reports

Must-Have

• Strong communication skills (written and verbal)
• Highly organized and detail-oriented
• Proactive and able to take initiative
• Comfortable handling partner interactions (calls, emails, meetings)
• Willing to travel locally and work on-ground
• Able to manage multiple tasks and deadlines with minimal supervision

Preferred

• 1–3 years experience in business development, sales, or operations
• Experience in mobility, logistics, or startup environments is a plus
• Open to strong fresh graduates with relevant internship experience

Physical Requirements

• Ability to communicate effectively with team members and stakeholders
• For field roles: ability to travel within assigned operational areas
• Ability to occasionally stand, walk, or move between work locations depending on job responsibilities

Success Metrics

• Number and quality of leads generated
• Speed and consistency of follow-ups
• Partner satisfaction and retention
• Timely contract processing and renewals
• Accuracy and completeness of internal documentation
• Compliance with internal procedures and safeguards
• Responsiveness to partner communications

Work Environment

Hybrid / Combination (Office + Field Work) Combination of office-based and field responsibilities; employees may divide time between office tasks and operational site visits depending on project or operational needs.

Why Join Xpress

At Xpress, we believe our employees are key to our success. We offer a supportive environment where individuals can grow professionally while contributing to a fast-growing mobility platform.

Employee Benefits and Perks

• ₱1,000 Monthly XPay Credits – Free transportation using Xpress 2-Wheel or 4-Wheel Taxi services
• Comfortable Office Environment – Modern workspace with free coffee in the pantry
• Flexible Working Hours – Enjoy daily flexi-time arrangements
• 20 Days Annual Leave – Combined Sick Leave (SL) and Vacation Leave (VL) for work-life balance; Provided upon regularization
• HMO Coverage – Provided upon regularization
• Salary Loan Program – Available upon regularization through Cebuana Advance
• Monthly Allowances – May include clothing allowance, laundry allowance, rice subsidy, medical allowance, and other employee support benefits