Position: Business Development Officer
Duration: Permanent
Work Mode: Hybrid (3WFO & 2WFH)
Location: Quezon City, Philippines
Job Summary:
The Business Development Officer is responsible for penetrating industry-specific accounts and creating new business. They are expected to develop and nurture relationships with clients to ensure their needs and expectations are met.
Job Responsibilities:
Sales & Account Management
- Oversees and manages lead generation as well as nurturing of all current accounts.
- Identifies and qualifies account opportunities. Converts leads to sales.
- Monitors and manages account segmentation, industry identification, and client communication.
- If needed, conducts client presentations.
- Collaborates with immediate head in the development of new businesses.
Client Consultation
- Conducts client problem/ needs analysis
- Creates appropriate proposals based on the requirements of the client.
Client Information and Awareness
- Maintains and updates client records and updates, news, and changes.
- Communicates, monitors, and ensures proper billing and accreditation procedures.
Reports Generation
- Generates the following reports:
- Pipeline and funnels updates
- Annual and monthly reports
- Profit and Loss Generation and Submission
Organizational Alignment
- Collaborates with the technical team for the needed scope of work, assumption dependencies and constraints, or any other technical specifications needed to translate specific requirements into a quantitative value.
- Enlists the support of technical specialists, implementation resources, service resources ad other management resources, as needed.
Administrative Duties
- Collaborates with the Admin Specialist in the completion of accreditation requirements.
- Assists in Accounts Receivable in the completion of needed paperwork.
Job Qualifications:
Educational Background:
- Must have a degree in Information Technology, Computer Science, Computer Engineering, or any IT-related courses.
- Position may also consider graduates of Business Administration, Marketing, Industrial Engineering, Management Engineering, Commerce, or any business-related course.
Specific Skills and Attitude:
- Oral Expression - Talking to others to convey information effectively.
- Oral Comprehension - Ability to listen and understand information and ideas presented through spoken words.
- Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Written Expression - Communicating effectively in writing as appropriate for the needs of the audience.
- Service Orientation - Actively looking for ways to help people.
- Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
- Coordination and Collaboration - Adjusting actions in relation to others actions.
- Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Time Management - Managing one's own time and the time of others. Ability to hit deadlines and finish projects based on a committed timeline.
Work Experience:
- Must have at least three (3) years of experience in a similar position, working for an IT services and solutions company or a managed services company.
- Must have a proven track record in sales in a B2B industry.
- Experience in handling finances ad working within specific timelines is an advantage.
- Must have extensive experience in conducting presentations and negotiating deals.
- Preferably with prior experience in the use of different CRM and various productivity tools.
