Business Development Executive

Job Description

Business Development Executive

#10th in Fortune Magazine's 2026 World's Most Admired Companies
#4th in Great Place to Work's Best Company To Work For 2025
#1st in the J.D. Power 2024 U.S. Credit Card Satisfaction Study of National Credit Card Issuers
Top GBS Employers for the Philippines (2025) by the Everest Group

At American Express, our culture is built on a 175-year history of innovation, and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role

Building lasting relationships is at the heart of our business-and that's exactly what members of our sales team do best. Use your entrepreneurial mindset and consultativeapproach to create rewarding opportunities for both our customers and yourself, while being backed by an iconic brand. Whether you're helping our customers get the mostvalue from our range of innovative products and services, or collaborating internally across teams to deliver new solutions, your work can help us become an essential part of our customers lives. Find your place in sales on #TeamAmex.

American ExpressInternational Card Services (ICS)is the leading provider of payments for businesses ofall sizes globally. TheSmall and Medium Enterprise (SME) Acquisition Teamis a key part of ICS and manages relationships withSmall Business clients in Australia, acquiring business owners with products and services to help them to manage and expand their businesses, so they in turn can change the world for the better. These clients are acquired via the telephone channel by a team of professionalBusiness Development Executives.

We are currently hiring for a new team of fifteen (15) Business Development Executives based out of our Manila office, integrating into the existing Small and Medium Enterprise (SME) Acquisition team in Australia who will be focusing on acquiring in the revenue range of up to $ 20M companies in Australia.

Someonepassionate about building relationshipsandhelping business owners cultivate growthin their market and industry. If you are this person, then this is a truly unique opportunity that could provide you with the building blocks for an amazing career at American Express!

Responsibilities:

• Prospecting for new customers through sales sourced leads and maximizing lead allocation
• Timely and effective execution of all sales activities - leads, campaigns & referrals
• Tracking and reporting sales performance including pipeline, acquisition results and market conditions
• Ensure quality and daily productivity targets are met
• Researches and understands prospects before making the call
• Use online CRM tool (salesforce.com) to source leads
• Drive the on-boarding of new customers and initiates spend enablement activities
• Promote the American Express Brand
• Display an optimization growth mindset for improvements
• Strict adherence to AMEX sales practice policy and compliance requirements
• Comprehensive understanding of acquisition processes, pipeline management principles, products, services, updated promos, etc

Minimum Qualifications:

• Strong background in outbound B2B sales acquisitions AN ADVANTAGE

• Experience in Outbound Business to Business (B2B) Account Development/Management for small to medium client accounts AN ADVANTAGE

• Telesales experience is REQUIRED regardless of the industry (financial, technology, hospitality, real estate, marine, online/media, telecommunications, marketing/advertising, pharmaceutical, oil& gas, BPO, etc.)

• Experienced in driving sales outcomes through ownership of efficient sales target and metrics management

• Consistent in meeting Key Performance Indicators (KPIs)

• Used to target driven environments

• Superior communication and interpersonal skills, including experience working closely with internal stakeholders and ability to influence all levels

Additional Details:

• Location: BGC Corporate Center 2, 5th Avenue corner 30th Street, Bonifacio Global City, Taguig
• Workplace Flexibility: Full time. Must be amenable to follow a hybrid work arrangement (onsite and work from home)
• Work From Home Requirements:
  • Must have at least 25 mbps internet connection plan / speed
  • Must have a private & quiet area to work at home
• American Express offers a fantastic and diverse working environment. High performance is rewarded with target driven incentives

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Sales Incentive Payments
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Employment eligibility to work with American Express in the Philippines is required as the company will not pursue visa sponsorship for these positions.