Business Development & Outreach Coordinator

Business Development & Outreach Coordinator – The KN Team at SERHANT.

Location: Remote (5 days/week, 9 AM to 6 PM EST)

Report To: Team Lead and Director of Operations

The Krista Nickols Team at SERHANT. is a top-performing real estate sales team specializing in luxury residential properties, new developments, and investment opportunities across Manhattan, Brooklyn, and the Hamptons.

We are known for our high-touch client service, market expertise, and innovative marketing strategies—consistently delivering exceptional results in a competitive market.

We are looking for a highly organized, proactive, and polished Business Development & Outreach Coordinator to drive lead generation, manage outreach to client leads, and support executive operations.

This role blends client-facing communication with behind-the-scenes coordination, requiring someone who thrives in a fast-paced, high-performance environment.

• Identify and engage high-quality leads using real estate platforms and market research
• Execute targeted outreach campaigns across Manhattan, Brooklyn, and the Hamptons
• Manage and nurture prospects through consistent follow-ups
• Track and maintain leads using CRM tools (e.g., HubSpot)
• Meet weekly KPIs for outreach and lead engagement
• Draft and refine outreach messaging aligned with the KN Team brand
• Pull and target off-market and delisted properties 
• Collaborate with the Outreach and Operations teams

• Maintain accurate CRM records and contact lists
• Manage eBlast lists and outreach databases
• Update outreach manuals and Standard Operating Procedures (SOPs)
• Track projects, deadlines, and team deliverables

• Strong analytical and data management skills
• Highly organized with meticulous attention to detail
• Proven ability to follow up consistently and see tasks through to completion
• Excellent written and verbal communication skills
• Able to manage multiple priorities, meet deadlines, and protect time for revenue-generating activities
• Proactive, solutions-oriented mindset
• Background in sales, lead generation, or business development a plus
• Comfortable in fast-paced, high-performance environments

Requirements:

• 1+ year of experience in real estate; NYC market knowledge strongly preferred
• 1+ year working with HubSpot or a comparable CRM platform

• Work with a top-performing luxury real estate team
• Fully remote role with consistent schedule
• Opportunity to grow within a high-impact team
• Exposure to high-level business strategy and operations

Please submit your resume and a brief note outlining your experience in lead generation, outreach, or business development to [Confidential Information].

Hourly compensation is $6–$8 USD, based on experience.