Business Analyst

Job Title: Business Analyst

Location: Makati

Job Type: Hybrid Model

Required Background

• Degree in Business Administration, Computer Science, Information Systems/Technology or related

• 5-8 years of solid BA experience in Financial Services — ideally Life Insurance or Bancassurance

• Practical experience in Agile delivery

Must-Have Competencies

• Strong analytical and problem-solving skills

• Clear English communication across all business levels

• Good facilitation and influencing skills — must work effectively across a large org and build cross-functional relationships

• High attention to detail; ability to adapt to fast-paced, shifting priorities

• Strong core BA competencies and interpersonal skills

Key Expectations:

• Elicit and model business requirements/user stories

• Deliver through Agile (JIRA, sprint participation, backlog grooming)

• Conduct business process re-engineering (as-is to-be)

• Define and analyze business solution options, recommend based on value

• Support testing — review test strategy, acceptance criteria, in-sprint testing

• Facilitate transition and change management

• Work across multi-cultural, multi-location, cross-functional teams

Stand-Out Qualifiers

• Insurance distribution, operations, or digital project experience

• JIRA & Confluence exposure

• Multi-national/multi-country digital product experience

• Background in software or test engineering

• Experience creating gap analysis documents or business cases