About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.
Overview:
The Billing Specialist plays a critical role in the order-to-cash process by ensuring accurate, timely, and compliant billing operations. This position is responsible for preparing customer invoices, resolving billing issues, and maintaining high-quality financial records while supporting overall business performance in a fast-paced environment.
Why Join This Team:
- Be part of a high-performing finance operations team focused on accuracy and efficiency
- Gain hands-on experience with ERP systems and end-to-end billing processes
- Contribute directly to revenue integrity and cash flow performance
- Develop analytical, problem-solving, and process improvement skills
- Work in a collaborative environment that values accountability and continuous learning
What You Will Do:
- Generate and process customer invoices in accordance with contract terms and company policies
- Ensure timely billing of all unbilled items in line with SLAs and business targets
- Review billing data for accuracy, including pricing, tax calculations, and supporting documentation
- Investigate and resolve billing discrepancies, customer inquiries, and credit memos
- Maintain accurate and up-to-date billing records and documentation
- Support month-end closing activities and reporting requirements
- Collaborate with internal stakeholders to ensure billing completeness and data accuracy
- Promote billing quality and improve customer experience through effective communication
- Ensure compliance with internal controls, including SOX and corporate financial policies
- Support process improvements, including automation and system enhancements
What You Need to Succeed:
- Bachelor's degree in Finance, Commerce, IT or any related field, or equivalent experience
- 1–3 years of experience in billing, accounts receivable, or finance operations
- Strong understanding of billing processes and basic accounting principles
- Proficiency in Microsoft Excel and experience with ERP/CRM systems (e.g., SAP)
- Excellent attention to detail and high level of accuracy
- Strong communication and problem-solving skills
- Ability to manage multiple tasks and work in a fast-paced environment
- Self-motivated, adaptable, and a strong team player
How We Set You Up for Success:
- Structured onboarding and training on billing systems and processes
- Exposure to end-to-end order-to-cash operations
- Opportunities to enhance ERP and data analysis skills
- Supportive team environment with clear targets and expectations
- Continuous development and involvement in process improvement initiatives
