General Duties
To bill accurately and collect from unit owners/tenants their respective monthly condo dues, usage of amenities, water consumption and other assessments in a timely manner.
Detailed Duties
1. Computation of condo dues and other assessments
2. Timely and accurate release of monthly Statement of Accounts (SOA)
3. Receipting of collections and posting to accounting system
4. Ensure collections are deposited intact within set cut-off
5. Implementation of collection policy
6. Follow up payment of delinquent unit owners/tenants and/or inform on any declined credit card/check payment, if applicable.
7. Closely monitor Accounts Receivable and exert collection efforts in accordance to collection policy
8. Preparation of Accounts Receivable Aging Report
9. Ensure accuracy of Unit/Parking Acceptance Monitoring Report by performing monthly Reconciliation with SMDC-BTG (Buyer's Turnover Group)
10. Input applicable data into the company system and/or update manual monitoring
11. Provide timely feedback to customers in relation to their billing and payment concerns
12. Reconciliation of billed assessments and payments received vs. individual customer ledger
13. Maintain updated filing of Billing and Collection related records
14. All other related duties that may be assigned from time to time
Professional Eligibility
n/a
Skills
- Experience in Customer Service related field is an advantage
- Keen on details
- MS Office Proficient (MS Excel, PowerPoint, Word)
- Good Interpersonal Skills
Work Location: Shore 2 Residences
Education
Graduate of any related Business course
Experience
With at least Two years of relevant work related experience
Responsibility
To bill accurately and collect from unit owners/tenants their respective monthly condo dues, usage of amenities, water consumption and other assessments in a timely manner.
