Define and Plan each new business/client opportunity as a Project and ensure appropriate stakeholders, dependencies, and timescales are identified, agreed and signed-off
Construct compelling, high-quality, winning bid documents tailored to each opportunity
Analyze, guide and ensure accurate documentation of the Business Requirements for all areas and departments
Define, plan, document and achieve sign-off for the proposed solution for each Project
Manage each Project according to an agreed plan, ensuring that the relevant deadlines are achieved within budget and that any changes are communicated and appropriately managed to avoid slippage
Ensure the Project Sponsor (Business Development Executive/Sales Executive) is kept aware of risks and issues via the maintenance of formal risk and issue logs and documents
Collate, create, store and share information about our clients, products and service capabilities so that knowledge is built, information re-used, productivity is improved, consistency of message to clients is achieved and our brand is enhanced
Maintain communication across all business areas (internal and external) and ensure acceptance of new client solutions
Review and document project closure and any lessons learned for each project undertaken
Understand TP products, working closely with the functional business delivery areas
Support collation of data to enable compilation of a fully-costed, appropriately reviewed and authorized solution
Effectively support management of resources required through the process of solution design via a matrix management structure
Develops and maintain positive relationships across all internal departments
Create concise and professional written output specific to each client opportunity
Required Skills:
Demonstrates an understanding of customer experience management outsourcing across the customer journey
Ability to work as a team member
Works proactively in a team environment and takes the lead on opportunities at the appropriate times
Supports internal stakeholders to deliver output following deadlines
Solving and owning Problems strong analytical and written skills
Advanced Microsoft Office and project management skills
Has confidence & excellent Communication skills (written and verbal); advanced command of the English language
Bid Project Management, Planning, Reviewing and Proof-reading
