Job Summary
Provide administrative support and technical assistance to the SDO Manager and SPQAU Officer in all ISO-related processes, including control of QMS documents and records.
Accountability Statements
- Full backstopping support provided for the timely, complete and accurate recording and processing of DCRs, document control logs, registers and approval matrices.
- Timely and complete dissemination of all new and amended processes/procedures and forms, and whenever necessary, report such in meetings and workshops.
- Accurate, up-to date and complete encoding of monitoring reports on Risks and Opportunities Assessment, Risk Treatment Action Plans (RTAPs) and CAR documents.
- Timely and satisfactory administrative and logistical support to SDO and SPQAU in all ISO-related functions.
Duties And Responsibilities
- Ensure all DCRs are accurately processed and recorded.
- Check and counter-check document control logs, registers and approval matrices.
- Help monitor RTAPs and Opportunities Register and actions taken to address complaints and corrective action requests of QIPU.
- Provide administrative assistance in the conduct, management and documentation of SPQAU-led quality management system activities.
- File all ISO-related records as well as all other official documents of SDO and SPQAU.
- Provide frontline services and administrative and logistical support to SPQAU staff.
- Perform other related tasks that may be assigned by the SPQAU Senior Officer.
Qualifications
- Educational Attainment
- Completion of an appropriate baccalaureate degree or its equivalent from a duly recognized institution of higher learning.
- Work Experience
- At least 3 years of relevant work experience