Guide Applications Through Structured Review and Submission
Complex application workflows require more than administration-they require judgment, accuracy, and the ability to manage details from start to finish. As an AU Loan Processor, you'll assess requirements, verify documentation, coordinate with stakeholders, track progress, and help ensure each submission meets the right standards. This opportunity is built for detail-oriented professionals who can work independently, communicate clearly, and maintain quality across fast-moving workloads while growing their career with Emapta's trusted support.
Job Overview
Employment type: Full time
Shift: Day Shift, Weekends Off
Salary: Up to PHP 65,000
Work setup: Onsite, Ortigas
Exciting Perks Await!
- Competitive Salary Package
- HMO coverage with free dependent upon regularization
- Prime office location in Ortigas (Easy access to MRT stations, restaurants, and banks)
- Day shift schedule
- Fixed weekends off
- Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
- Unlimited upskilling through Emapta Academy courses (Want to know more Visit: https://emapta.com/training-calendar/)
- Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
- Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
- Unlimited opportunities for employee referral incentives across the organization
- Standard government and Emapta benefits
- Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
- Fun engagement activities for employees
- Mentorship and exposure to global leaders and teams
- Career growth opportunities
- Diverse and supportive work environment
The Qualifications We Seek
- Minimum 3 years of hands-on experience supporting Australian mortgage brokers with end-to-end loan application management
- Strong knowledge of Australian mortgage processing workflows, lender policies, documentation requirements, and loan submission processes
- Proven experience using ApplyOnline and lender portals to prepare, package, submit, and track mortgage applications
- Ability to independently complete servicing assessments and borrowing capacity calculations
- Experience managing PAYG, self-employed, owner-occupier, investment, first home buyer, and complex lending applications
- Proven experience supporting Australian mortgage brokers in a high-volume, fast-paced environment while managing multiple loan applications simultaneously
- Ability to interpret lender requirements, identify suitable loan structures, and support compliant application submissions
- Experience with Quickli, Mercury Nexus, SMSF lending, and multiple Australian lenders is highly regarded
- Strong analytical, problem-solving, communication, and client management skills.
- Excellent written and verbal English communication skills
- Highly organized, detail-oriented, proactive, and able to prioritize competing deadlines while maintaining accuracy and follow-through
Your Daily Tasks
- Produce accurate, compliant, and lender-ready submissions with minimal supervision, ensuring smooth application progression, reduced rework, and positive customer outcomes.
- Review PAYG income documents, self-employed financial statements, bank records, credit reports, and supporting documentation to identify inconsistencies, potential risks, missing information, and compliance concerns.
- Manage mortgage applications throughout the full loan lifecycle, from initial inquiry to settlement, including submission preparation, ApplyOnline lodgment, stakeholder coordination, progress tracking, and issue resolution.
- Prepare detailed credit recommendations, compliance records, and comprehensive file notes while adhering to Australian lending regulations, NCCP requirements, and responsible lending obligations.
- Assess borrower circumstances, complete servicing and borrowing capacity assessments, evaluate financial positions, and determine suitable lending solutions based on Australian lender policies and guidelines.
- Build and maintain professional relationships with clients, brokers, lenders, and stakeholders by providing timely updates, gathering required information, coordinating follow-ups, and managing escalations for complex scenarios.
Join the Top 1% Talent. A better career. A better life.
At Emapta Philippines, careers are built with intention. Work with global clients, gain exposure to world-class standards, and grow in an environment designed for long-term success. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and a finalist in the 2026 Inspiring Workplaces Awards Asia, Emapta stands among the region's most respected employers, committed to empowering talent through stability, opportunity, and continuous development.
Step into a career that moves with you. Applytoday!
