Elevate Lending Accuracy Across High-Volume Broker Networks
The AU Loan Processor plays a critical role in strengthening broker confidence and lending accuracy within a dynamic Australian mortgage environment. This position drives precision in policy interpretation, supports complex deal structuring, and ensures seamless communication across broker networks-directly influencing loan quality, turnaround efficiency, and long-term client trust in a highly regulated market.
Snapshot
Employment Type: Full-time
Shift: Day Shift, Weekends Off
Work Setup: Permanent Work from Home
Benefits
- HMO coverage
- Competitive salary package
- Permanent WFH arrangement
- Prime office location with access to MRT stations, restaurants, and banks
- Fixed weekends off
- Fully customized Emapta laptop with peripherals
- Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
- Unlimited upskilling through Emapta Academy courses (Want to know more Visit: https://emapta.com/training-calendar/)
- Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
- Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
- Unlimited opportunities for employee referral incentives across the organization
- Standard government and Emapta benefits
- Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
- Fun engagement activities for employees
- Mentorship and exposure to global leaders and teams
- Career growth opportunities
- Diverse and supportive work environment
Qualifications
- 1 to 5 years of residential lending experience
- Minimum 1 year of administrative support in the AU mortgage industry, including credit management
- Hands-on experience with loan lodging processes
- Proficiency in ApplyOnline and CoreLogic or similar valuation tools
- Strong understanding of lending terminology, policies, and regulations
- Excellent problem-solving and troubleshooting capability
- Strong written and verbal communication skills
- High attention to detail and accuracy
- Strong prioritization skills with ability to manage shifting deadlines
- Self-managed with ability to handle multiple priorities
- Critical thinking with proactive approach
- Professional and relationship-focused mindset
- Team-oriented with results-driven attitude
- Proficiency in Microsoft Excel
- Certificate IV in Financial Services (Finance/Mortgage Broking Management) or equivalent preferred
Responsibilities
- Interpret and implement lender policy updates and product changes with accuracy
- Provide structured support to broker networks through multiple communication channels
- Deliver SME guidance on deal structuring and lending policies
- Resolve product and policy issues with speed and precision
- Communicate lender updates clearly across franchise networks
Join the Top 1% Talent. A better career. A better life.
At Emapta Philippines, careers are built with intention. Work with global clients, gain exposure to world-class standards, and grow in an environment designed for long-term success. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and a finalist in the 2026 Inspiring Workplaces Awards Asia, Emapta stands among the region's most respected employers, committed to empowering talent through stability, opportunity, and continuous development.
Step into a career that moves with you. Apply today!
