Primary Purpose Of Position
This role is responsible for providing support to SMEC Global, ANZ Operations and SJ Operations in:
- Assistance in coordinating, and booking business travel arrangements for SMEC and SJ resources.
Key Responsibilities
- Contribute to the development and maintenance of office systems and processes associated with the Global Travel Group.
- Assist by acting as liaison between SMEC and SJ Group internal clients (travelers) and the group's travel vendor/s.
- Assist in liaising with internal clients over the phone or via email to discuss their travel requirements.
- Advise clients on suitable options for domestic and international destinations,
accommodation, transport, insurance and fares.
- Prepare customized itineraries to suit clients preferences and budget.
- Make and confirm bookings, either via email/phone or direct using a Global Distribution System (GDS) such as Sabre or online booking tool.
- Provide up to date advice on travel regulations including visa and medical requirements, baggage limits, safety and local customs.
- Proactively and creatively research and advise best options for clients.
- Modify existing bookings to suit a change in client's circumstances.
- Research destinations and keep up to date with travel industry news.
- Ongoing training with other team members and management.
- Work with clients to determine their needs.
- Maintains strict confidentiality of personal details and itineraries of clients.
- Ad hoc tasks as requested
At Surbana Jurong, we put talent, hard work, teamwork and a fun workplace together to approach problems and solve them creatively and collaboratively. Join us in making a positive impact on the world!
