The Associate Network Engineer is an entry level subject matter expert, responsible for working under supervision and playing a vital role in supporting and maintaining company network infrastructure.
This role works closely with Senior Network Engineers and cross-functional teams, assisting in designing, implementing, and troubleshooting network solutions to ensure efficient and reliable communication.
Key responsibilities:
- Assists in configuring and maintaining network devices, including routers, switches, firewalls, and access points.
- Supports with ensuring that network configurations are accurate and aligned with best practices.
- Collaborates with the network team to monitor network performance, availability, and security.
- Helps identify and address network-related issues to minimize downtime and disruptions.
- Responds to and assists in resolving network incidents and problems.
- Supports with troubleshooting connectivity issues, performance bottlenecks, and other network-related challenges.
- Supports with creating and updating technical documentation, including network diagrams, configurations, and procedures.
- Collaborates with the security team to implement network security measures, such as firewalls, intrusion detection systems, and access controls, to protect the organization's assets and data.
- Assists in planning and implementing network upgrades and improvements.
- Collaborates with senior engineers to deploy patches, updates, and new technologies.
- Works closely with other IT teams, including systems administrators, application developers, and support teams, to provide integrated solutions and support the overall IT environment.
- Coordinates with vendors for hardware and software procurement, support, and troubleshooting.
- Engages in continuous learning to expand technical skills and knowledge in networking.
- Seeks opportunities for training and certifications to enhance proficiency.
- Participates in network-related projects, such as network expansions, migrations, and implementations.
- Performs any other related task as required.
To thrive in this role, you need to have:
- Basic understanding of networking concepts, protocols, and topologies.
- Familiarity with network devices such as routers, switches, firewalls, and access points.
- Proficiency in basic network configuration and troubleshooting.
- Strong problem-solving skills and attention to detail.
- Effective communication skills to collaborate with team members and stakeholders.
- Eagerness to learn and adapt to new networking technologies and concepts.
- Ability to work in a collaborative team environment.
Academic qualifications and certifications:
- Bachelor's degree or equivalent in Information Technology, Computer Science, or a related field.
- Relevant certifications such as CompTIA Network+, Cisco Certified Network Associate (CCNA), or Juniper Networks Certified Associate (JNCIA) are beneficial.
Required experience:
- Entry level experience working in a networking environment preferably within a global IT organization.
- Basic experience with network security.
- Entry level WAN and LAN experience.
- Entry level experience in wireless equipment, protocols, standards, and wireless LAN design.
- Basic with cloud networking (AWS, Azure, etc.) is a plus.
