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This person will be part of a team of experts who are responsible for handling network support, problem management, managing network performance and proactively identifying issues before they become customer affecting.
Duties and responsibilities for this position include the following; however other duties may be assigned as needed for the smooth and continued operations of the company.
0-1 year Network experience
Knowledge of TDM, Optical, and Ethernet circuits
Understanding of DNS, NAT, DHCP, VLANs, MAC address table, and spanning tree
Understanding of Routing Protocols (BGP, EIGRP, OSPF), Route Selection, and Administrative Distance
Possess a professional attitude and work ethic
Ability to communicate clearly with a wide range of people such as peers, managers, customers, and vendors via phone or email
Passion for networking, IT or computer science, knowledge of technologies
Own and manage customer issues and see problems through to resolution.
Investigate and complete Reason For Outage (RFO) reports on all network outages
Experience with maintenance activities
Working knowledge of Internet, MPLS, IPSEC, and VPN
An interest to learnSDN, NFV, SD-WAN, cloud infrastructure technologies, virtualization, virtual switches, virtual routers technologies
Interested in Manila-based career opportunities working on network, security, telephony, and/ or DevOps technologies
Strong time management and complex task organization skills
NTT DATA, Inc. is a trusted global innovator of business and technology services. We're committed to helping clients innovate, optimize and transform for long-term success. Our R&D investments help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity.
Job ID: 134264277